Nokia NSS Rel.4 Engineer - IMSI
Categories: Account Manager
Website: http://www.imsi-pm.com
Position Description
- Independently carries out installation and/or commissioning and/or integration of Nokia 3G Rel.4 CS CORE activities.
- Network expansion activities. SW maintenance activities such as installation & test of technical/change notes /change deliveries.
- Technical/customer acceptance testing. Technical support tasks including fault diagnosis and troubleshooting within own competence area.
- Participates in fault management and/or help-desk activities. (Helpdesk, Kruse etc.)
- Participates in emergency support activities.
- Provides support for complex technical activities such a SW upgrades and technical audits.
- On-site support at customers premises where participates network operation service (NOS), where applicable. Planning and running a subproject, limited scope.
- Implement parametering in the network elements¿subsystems (understands KPI and the impact on the performance of the system).
- Feedback and co-ordination with Network Planning. Mostly own project customer interface and has the role of customer responsible person in his/her own competence area. If requested, executes above-mentioned activities in other support-site/country.
- Knowledge in telecommunication and switching technology
- Analytical and conceptual thinking
- Collaboration skills
- Customer service orientation
- Integrity and credibility
- Planning and organising skills
- Problem solving skills
- Experience in maintaining Nokia 3G Rel.4 CS CORE equipments
- Some experience in communicating with different groups/teams
- Capability to Provide first line & second line maintenance (technical support) for the NSS (Switching Core) equipments during the Network Operations Phase.
- Capability to Correct NSS faults and performance degradations in the managed network
- Responsible to be involved in the development and implementation of O&M processes
- Responsible for co-operating with the technical support of 3rd party equipment
- Responsible for preventive and corrective maintenance of all circuit core switching equipments, Problems solved or escalated to the correct group/team, NSS network elements downtimes decreased, NSS network element quality improved
- Involved in software upgrades and correction updates to switching elements
