National Retail Account Manager - AT&T Mobility

Position Description

The AT&T National Retail Account Manager:

Manage principals/managers in national retail distribution to ensure that at&t goals and objectives are met.
Develop and implement policies, tools, programs and organizational support needed to ensure productive partnerships with the national retail distribution channels.
Assist in the development and implementation of business and action plans to surpass goals and maximize sales within accounts of responsibility.
Review and oversee communication of results to AT&T management.
Drive activity at the sales level to increase activations and other key business metrics while ensuring a goal of 100% customer satisfaction.Identify deficieny of low producing stores and assist in the development of action plans to increase productivity.
Work with NDAE team in the distribution and education of account and store level personnel of programs and/or promotions initiated by AT&T or account.
Ensure that such programs are displayed according to AT&T’s needs and account agreement.
Support principals and managers of accounts on a regular basis, and more often as business needs dictate, for sales meetings, managers meetings, meetings with customers or prospective customers.
Handle escalated customer contacts.
Willing to work early mornings, evenings and weekends as necessary.
Ability to develop business plans, needs analysis and cost justification analysis.
Other duties as needed and determined.

Required Experience:

5+ years of wireless experience.
Experience in negotiations.
Experience dealing with Senior level Executives.
Requires a valid drivers license and the ability to travel to assigned accounts and locations.
May be required to do some overnight travel.
Ability to work in a fast paced, rapidly changing environment. Retail merchandising experience required.
Versed in Excel, Word and Power Point computer programs. *A background that includes creating and implementing sales training programs.

…Then this may be the job for you. Apply today at:
http://www.wireless.att.com/about/careers and reference Job ID 145812.

AT&T Mobility is an Affirmative Action / Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

How to Apply