Director of Operations & Analytics #4556 - Electronic Search, Inc.

Position Description

Job ID: 4556

Full Title: Director of Operations and Analytics

Compensation: 120K

Location: New York, NY



Company Description:

Our client is a fast growing, market leader who provides unique marketing programs. Their online and mobile entertainment and communications products are used by millions of subscribers.



Job Description:

· The Director of Operations will lead the operational support function for mobile and LEC products, company-wide reporting and analysis, billing and revenue assurance. This position will manage a team of 6 and report to the VP of Operations.

· Monitor, trend and analyze product billability; trouble shoot, develop solutions and resolve billability issues by partnering with key stakeholders.

· Monitor, trend and analyze business key performance indicators; trouble shoot, develop solutions and resolve deficiencies.

· Monitor, trend and analyze product LTV; facilitate quarterly reviews with key stakeholders.

· Realize efficiencies by leading standardization efforts related to reporting by partnering with key business stakeholders: ensure key elements are defined; reporting requirements are documented; use cases are created; participate in testing; execute implementation plan.

· Perform revenue assurance audits for all products and aggregators.

· Manage LEC billing and credit processes.

· Support ad hoc analysis and projects as needed.



Qualifications:

· BA/BS degree required.

· 10 to 15 years of combined operations and finance experience

· 5 to 7 years direct marketing experience required.

· Proficient in Microsoft Excel and Microsoft Access.

· Ability to build and maintain business relationships with senior-level leadership

· Strong ability to organize and coordinate multiple tasks, communicate information in a timely fashion and with the appropriate sense of urgency.

· Excellent verbal and written communications skills, organizational skills, mathematical skills, detail oriented and highly motivated.

· Ability to work both individually and as a team with minimum supervision.

How to Apply

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