Welcome to the Library, where you'll find a selection of industry resources including eBooks, Whitepapers, Webinars, Survey Reports, Research Reports and more.
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Join this webinar with Aricent and Monolith Software as their experts present the major building blocks of next generation CEM and let us know how customer experience assurance (CEA) is an integral part of its implementation. Register Today!
At the current state of mobile networks, operators need to aggressively pursue multiple avenues to respond to rising demand for speed and throughput. This webinar will discuss how to update and add capacity to existing sites using tower mounted amplifiers, multi-band and same band combiners, interference mitigation filters, and ultra wideband antennas. Register to watch now!
Think you know digital advertising? Think again. Catch up on what's new in this must-attend webinar led by Equifax digital analytics expert, Paul Bell. Register to watch now!
In this webinar, Mobile Experts Principal Analyst Joe Madden and TE Connectivity Director of Product Management Boris Golubovic will discuss the state of distributed antenna systems (DAS) for bringing mobile 4G services into the enterprise. Register to watch now!
This webinar focuses on the most common sources of interference found in LTE networks throughout the United States, using real-world examples from actual issues encountered and resolved in the field. In addition, the impact of interference on more recent LTE enhancements such as VoLTE, carrier aggregation, and in-building/DAS systems will be discussed. Register Now!
As the Apple App Store nears its sixth year of operation, how much work should developers expect to put into modifying their apps to work across iOS, Android, Windows Phone and other platforms? Have cross-platform development tools matured to a point where this is now economically viable for both large and small developers? Register to watch now!
Moving to an IP network has enabled OTT players to gain a foothold at the expense of the mobile network operators. This webinar will look at how operators can leverage Diameter signaling control in combination with policy enforcement to disarm the threat posed by OTT providers and turn them into collaborative partners through joint business cases. Register to watch now!
This webinar will look at how pay-TV operators are responding to this challenge, with innovative program guides and interfaces that maximize the viewing experience for their subscribers. Register to Watch Now!
Internet of Things will set new paradigms in the way information and connectivity is leveraged to create a super-connected ecosystem — where everything is connected with everything else. This kind of ecosystem will need and consume very high bandwidth. LTE as a high-bandwidth and all-IP technology is highly suited to provide the backbone for implementing IOT. Register today!
Join Qwilt Co-Founder Dan Sahar as he presents a thorough overview of how Open Caching can solve the OTT video problem in your network. Register to watch now!
Learn how PLM systems improve service turn-up processes and reduce service outages, including the following topics: What is a PLM system? How does PLM save time and money on service activations? How does PLM reduce service outages and speed restoration of service? Register to watch now!
This webinar will address how machines should communicate via the mobile network in the most intelligent and efficient way, outlining what developers and device makers need to be aware of when developing IoT devices and applications. Register today!
Join this webinar to learn about the astonishing growth smart home solutions has delivered to the marketplace. A few our key topics include the smart phone adoption, social networking of the home, ease of installation and usability. As well as how lower costs have reduced barriers entry. Register to watch now!
Learn how many of the world's leading CSPs are dramatically increasing their profitability through the use of advanced customer retention techniques. Register to watch now!
Join the discussion as 4G Americas sets the course for 5G based on conclusions in a recently published white paper by the association and its members. Register to Watch Now!
Tune-in to this webinar to learn more about these forthcoming LTE Advanced optimizations that will deliver 4G LTE carrier-grade connectivity to smart machines with increased energy efficiency, lower complexity/cost, and enhanced coverage (e.g., in-building penetration). Register to watch now!
This webinar reviews current voice market trends, challenges, and opportunities, and explains how cable providers can accelerate innovation and enhance product margins by leveraging the next-generation VoIP solution in the cloud. Register to watch now!
Did you know that almost 30% of customers using online self-care tools are unable to get the support they need? Or that up to 20% of call volume in today's contact centers is actually "fall-back" traffic following a failed self-care interaction? Digital self-care channels have become a staple in the modern customer care mix. But are they working hard enough? Watch the on-demand webcast today!