Welcome to the Library, where you'll find a selection of industry resources including eBooks, Whitepapers, Webinars, Survey Reports, Research Reports and more.
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Customers have more choice than ever when it comes to using communications and digital services. Operators want to get as large apiece of a customer's digital spend as possible. To do so they need to examine how they are engaging with their customers and review if they have the systems in place that will drive personalized and relevant customer engagement. Learn More and Download Today!
Read this handbook to learn more about the F5 solutions for fixed and mobile service providers to achieve maximum network optimization, security and monetization. The handbook features use cases that illustrate how you can maintain top network performance and profitability. Download today!
This white paper considers techniques employed at a large service provider in order to minimize the damage done by massive spam campaigns initiated from vast numbers of IP addresses controlled by spammers. Download today to learn more!
This report continues the time-tested Heavy Reading multi-client research methodology of combining a Web survey of service pro-vider executives with one-on-one, in-depth interviews with leading SDN adopters. Download today!
100G technology is being used in products, ranging from data center to core routing to DWDM, and the optical use cases can be particularly compelling. No matter where you are in the technology life cycle, 100G deserves a fresh look. Download this whitepaper today!
Read this whitepaper to look at why network service quality matters to customer loyalty and CSP attitudes to improve it and discover how CSPs can correlate customer loyalty indicators like Net Promoter Scores with network and service quality metrics to help drive better business and operational performance. Download today!
Communications service providers have much to gain from deploying big data analytics capabilities that enable smarter campaigns. IBM Advanced Analytics platform, based on the IBM Big Data and Analytics portfolio, provides a complete set of solutions. Download today!