The Library

Welcome to the Library, where you'll find a selection of industry resources including eBooks, Whitepapers, Webinars, Survey Reports, Research Reports and more.

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Smarter Customer Engagement

Whitepaper | Sponsored By: Openet

Customers have more choice than ever when it comes to using communications and digital services. Operators want to get as large apiece of a customer's digital spend as possible. To do so they need to examine how they are engaging with their customers and review if they have the systems in place that will drive personalized and relevant customer engagement. Learn More and Download Today!

Infographic | Network Architecture

Whitepaper | Presented by: Cisco

Are you thinking about your next transition in network architecture? Download this infographic to find out more!

Carrier SDN: Service Provider Per-spectives, Transition Strategies & Use Cases 2014

Whitepaper | Presented by: Cisco

This report continues the time-tested Heavy Reading multi-client research methodology of combining a Web survey of service pro-vider executives with one-on-one, in-depth interviews with leading SDN adopters. Download today!

Running Out of Bandwidth? Take a Fresh Look at 100G

Whitepaper | Presented by: Cisco

100G technology is being used in products, ranging from data center to core routing to DWDM, and the optical use cases can be particularly compelling. No matter where you are in the technology life cycle, 100G deserves a fresh look. Download this whitepaper today!