Welcome to the Library, where you'll find a selection of industry resources including eBooks, Whitepapers, Webinars, Survey Reports, Research Reports and more.
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This whitepaper outlines the new challenges introduced by LTE, specifically new security threats in the service provider network and the importance of implementing a dynamic, multi-layered security approach that makes use of virtualization, service chaining, and Diameter signaling platforms. Download now!
Network Selection Intelligence - For When Best Effort Isn't Good Enough. Mobile operators are now looking towards Wi-Fi to help to meet consumers' insatiable demand for data with lower cost networks. However ensuring customer quality of experience on Wi-Fi and developing strategies to best monetize Wi-Fi has proven challenging for many operators. Learn more!
eBook | The CSP Journey to Customer Service Health: Four Principles for Customer Care Transformation
Customer care leaders at many communications service providers (CSPs) have their hands full with strategic "Customer Experience" transformations. These initiatives take time and touch many aspects of the CSP infrastructure, organization and customer processes. In this ebook, Pegasystems' Russell Palmer proposes four key principles that can make the journey to customer service health easier and more effective. Download Today!
The communication service providers’ approach to build network infrastructure has seen a fundamental shift because of the introduction of SDN and NFV technologies. This paper discusses SDN & NFV technologies and their relationship. It also discusses the accelerators driving adoption and challenges impinging the adoption of the two technologies. Download the whitepaper.
The introduction of new base stations requires Communication Service Providers (CSPs) to spend a significant amount of time validating the base station’s features and performance. This helps ensure a coherent operation among product releases, other network nodes, devices, markets and vendors. This whitepaper provides insight on how CSPs can leverage Aricent’s LTE eNodeB test framework to accelerate time to market and reduce costs when introducing new base stations in their networks. Download the whitepaper here.
Visual communications and the Internet of Things (IoT) are significantly driving the need for increased mobile broadband capacity. Technology enablers like Big Data and SDN / NFV provide tremendous opportunities for CSPs to innovate and reduce operational expenditures. This whitepaper provides insights on trends affecting mobile broadband access, challenges for CSPs, and some potential solutions to maximize operational effectiveness.
This white paper, jointly produced by Heaving Reading and Openet, discusses the future of policy management and also includes results of a survey of 80 operators and their plans for policy management. Download today.