Verizon Wireless topped the Tier 1 carriers in terms of customer satisfaction, according to an annual study from the American Customer Satisfaction Index. And wireless carriers overall reversed a two-year trend of deteriorating customer satisfaction with a 2.9 percent gain to achieve an overall score of 72, on a scale of 0-100, matching a 10-year high. Better call clarity and improved network coverage are being credited with making customers happier with their wireless service providers.
Dish Network's Charlie Ergen made a $2 billion "stalking horse" bid for bankrupt wireless provider LightSquared, according to a Bloomberg report, a move that could pit Ergen against fellow billionaire and LightSquared financier Philip Falcone.
América Móvil's U.S. MVNO, TracFone Wireless, acquired Start Wireless' Page Plus Cellular, an MVNO that counts around 1.4 million customers in the United States. The action is TracFone's second major acquisition after its purchase of T-Mobile US MVNO Simple Mobile and its 1 million customers almost exactly a year ago.
Sprint Nextel is bringing a longtime partner into the fold. The carrier confirmed that it acquired mobile software development and distribution firm Handmark, along with its social media apps and ad unit, OneLouder.
Finnish startup Jolla formally announced the first smartphone running its open-source Sailfish OS, hoping to spark interest in a the fledgling platform as it seeks to compete with goliaths like Apple, Google, BlackBerry and Microsoft in the growing smartphone market.
Now that it's owned by T-Mobile US, MetroPCS has decided to drop its lawsuit against the FCC's net neutrality rules for wireless and wired networks, leaving Verizon Wireless as the sole challenger to the rules.
Another research firm, this time the NPD Group, has predicted that shipments of smartphones will overtake those of basic and feature phones for the first time this year, as adoption of smartphones accelerates.
Vodafone will report its annual results on Tuesday and speculation is brewing about what, if anything, CEO Vittorio Colao will say to shed light on the future of the operator's 45 percent stake in Verizon Wireless.
Verizon Wireless gave the personal cell phone records of at least two journalists from The Associated Press to the government as part of a wide-ranging seizure of telephone records by the Department of Justice, according to the New York Times. Verizon said it was following the law in giving the records to the Justice Department.
Former Intel CEO Paul Otellini expressed regret that the silicon giant did not or was not able to get its chips inside Apple's iPhone. The comments highlight Intel's current attempts to catch up in mobile--which Otellini's successor, Brian Krzanich, has pledged to do.
Samsung Electronics said that global shipments of its new flagship Galaxy S4 smartphone will hit 10 million less than a month after it went on sale, beating the sales pace of its predecessor the Galaxy S III.
Verizon Wireless launched new prepaid pricing that significantly increases the amount of data its prepaid smartphone customers can consume per month with their plans, as competition in the prepaid market, especially among Tier 1 players, continues to heat up.
The FCC said it requires additional testing of MVNO FreedomPop's iPhone Sleeve, which the company said could "take another couple months and tens of thousands of dollars." As a result, the company is now offering anyone who pre-ordered the company's iPhone Sleeve before February 2012 a FreedomPop Photon mobile hotspot with 2 GB of free data. The company said that "if/when" the iPhone Sleeve does ship, customers will also be eligible to receive a free Sleeve as well.
Wireless trade group CTIA is hoping some star power as well as a new venue in Las Vegas will breathe new life into its annual CTIA Wireless 2013 trade show, which will take place May 21-23 at the Sands Convention Center.
Google CEO Larry Page took questions from audience members during the opening keynote session of the company's annual I/O developer conference and hit on the fact that the tech media likes to play up competition between Google and its various rivals.
Nearly one-third of U.S smartphone sales in the first quarter were on prepaid carriers, the highest on record, according to a report from the NPD Group. The statistic is another indication of prepaid's growing momentum in the smartphone market.
Dish Network has lined up the financing it needs to make its $25.5 billion bid for Sprint Nextel, according to multiple reports, which could ratchet up pressure on both Sprint and SoftBank, which is seeking to acquire 70 parent of Sprint for $20.1 billion.
Arguably two of the most compelling and controversial topics in the wireless industry right now are the future of the wireless network and the Internet of Things. And both of these topics touch on the underlying business case of nearly every company in the industry right now.
Microsoft said it will start rolling out a software update to existing Windows Phone 8 phones "later this summer" that will include a handful of new features.