Home Networking Installation Survey Determines IPTV Installation Times for the Top 60 Operators in Asia Europe and North America

DUBLIN, Ireland--(BUSINESS WIRE)--Research and Markets (http://www.researchandmarkets.com/reports/c86631) has announced the addition of “IPTV Home Networking Strategies 2008” to their offering.

The goal of this Home Networking Installation Survey was to determine IPTV installation times for the top 60 Operators in Asia, Europe and North America; and to determine best practices to achieve shorter installation times while maintaining high quality of service (QoS). We created a survey and sent it out via e-mail and contacted IPTV Operators by telephone in order to help us get accurate data.

We received complete responses from 13 Operators — 6 from North America, 3 from Asia (*1) and 4 from Europe with samplings coming from the fastest growing IPTV markets in the world. Responding IPTV Operators represented 4.85 million subscribers, or about 35% of the global subscriber base, making this survey to be statistically representative of that market.

Overall, the average total installation time for all respondents was 3.79 person-hours for installation from curb to the 3rd set-top box. For a one set-top home, the average total installation time was 2.25 person-hours. Each set-top box after the first added less than an hour to the total installation time.

Other findings:

North America had the highest overall total average installation times: 5.16 person-hours.

Europe had the lowest average installation times: 2.87 person-hours.

34% of respondents reported using HomePNA as their home networking technology, the most popular answer.

Of all the home networking technologies, HomePlug (powerline) had the lowest total average installation time: .34 person-hours.(*2)

HomePNA had the highest overall average installation times: 4.47 person-hours.

Many Operators are using a combination of two networking technologies.

IPTV Operators were also asked for their best practices on reducing IPTV installation times and improving quality. The top three most frequently mentioned items were: 1) Using Standard Methods and Procedures, 2) Training and Assigning Proper Technicians and 3) Review the Customers Installation Before Leaving.

Contents:

1 Quick Summary - Home Installation Times

2 Background - Typical IPTV Home Network

3 Home Networking Technologies - Review & Overview

4 Opportunities, Risks, and Recommendations

5 Reducing IPTV Home Installation Times - Background

6 Results of Survey on IPTV Installation Time & Best Practices

7 IPTV Installation Survey Results

8 Best Practices for Reducing Installation Times

9 Limitations

10 Other Resources for IPTV Installation Times

11 Appendix 1: Glossary

Table of Figures

Table of Tables

For more information visit http://www.researchandmarkets.com/reports/c86631

Source: Multimedia Research Group