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INX Deploys Unified Communications Solution for Springboard Non-Profit Consumer Credit Management
HOUSTON--(BUSINESS WIRE)--INX Inc., (NASDAQ:INXI)
announced today that it has been selected to design and deploy a Cisco
unified communications solution for Springboard Non-Profit Consumer
Credit Management’s national call center. As
the consumer credit crisis deepens, Springboard has seen large
increases in demand and call volume as more people seek assistance. To
scale their national counseling call center, Springboard required a
communications solution to meet their demand growth. INX’s expertise
and strong reputation as a professional services company were key in
Springboard’s decision to choose INX to design, supply and implement a
solution that will enable Springboard to add new employees, the
majority of which are additional financial counselors. The new Cisco
unified communications solution will be deployed throughout
Springboard’s current facilities and includes their new 14,000 square
foot building. As part of the government sponsored Hope Now Alliance,
Springboard is providing credit counseling to the nation’s people, free
of charge at (888) 955-HOPE. The added capacity of the new unified
communications solution will help Springboard handle the normal 4,500
calls they receive daily, while allowing for continued growth to meet
the nation’s needs for foreclosure prevention housing counseling. Justin Waller, Senior Vice President of Operations at Springboard
Non-Profit Consumer Credit Management said, “We are pleased to partner
with INX to launch our new unified communications solution. This
technology is vital to Springboard’s mission as we grow to meet the
increasing demand by consumers and homeowners for our credit, budget
and housing counseling services. As part of the Hope Now Alliance,
Springboard is excited to have the added call capacity to better equip
our employees to serve the people of the nation during this time of
need.” Mark Hilz, President and COO at INX said, “INX is excited to partner
with Springboard and we are pleased that our solution will positively
impact their ability to provide the nation needed consumer credit
counseling.” The project was valued at approximately $466,000 in hardware and services revenue for INX. About Springboard Nonprofit Consumer Credit Management Springboard is a nonprofit credit education and financial counseling
organization founded in 1974. The agency offers personal financial
education and assistance with debt, credit and money management through
confidential counseling. Springboard is accredited by the Council on
Accreditation, signifying high standards for agency governance, fiscal
integrity, counselor certification and service delivery policies. The
agency provides pre-bankruptcy counseling and debtor education as
mandated by the bankruptcy reform law. Springboard is a HUD approved
housing counseling agency and a member of the National Foundation for
Credit Counseling, a national organization of nonprofit credit
counseling agencies. The agency has several locations in California and
offers face-to-face and nationwide phone counseling services. For more
information on Springboard, call 1-800 WISE PLAN (1-800-947-3752) ext.
7888 or visit their web site at www.credit.org About INX:
