Newfound Communications and AdvanTel Networks Form Strategic Reseller Partnership

Partnership with AdvanTel Networks Expands Newfound’s Product Reach into Western and Pacific Northwest Regions

LAWRENCE, Mass.--(BUSINESS WIRE)-- Newfound Communications, Inc., a leading provider of call recording, interactive voice response (IVR) and dialing solutions for the telecommunications industry, today announced it has entered into a strategic reseller partnership with AdvanTel Networks, a full-service, nationwide technology solutions provider. Under the terms of the agreement, AdvanTel Networks will resell Newfound’s full portfolio of solutions including, IP Call Recorder, VXML Dialer and MediaMixer.

AdvanTel Networks is a nationwide, leading communications integrator with the comprehensive skills needed to help today’s businesses transform their operations with Internet Protocol (IP) telephony and reap the benefits of new Intelligent Communications applications. Through this partnership, AdvanTel’s customers will benefit by deploying cost-effective and reliable call recording and emergency notification products from Newfound.

“Newfound has demonstrated a high degree of expertise as a solutions provider specializing in call recording domestically and internationally,” explained Chris Atha, Director of Business Development at AdvanTel Networks. “The company’s product suite will offer our customers an integrated approach to their call recording environment and has the ability to scale to keep pace with growth.”

“We selected AdvanTel for its excellent reputation in delivering IP solutions to its customers,” said Kris Hopkins, President and CEO of Newfound Communications. “Our product suite fully complements AdvanTel’s expertise in SIP, CTI and integrated VoIP applications, providing customers with the capability to take advantage of automated dialing and call recording solutions.”

Newfound offers three distinct products. Newfound IP Call Recorder reliably records any phone call, at any time, for any duration in a carrier, enterprise or contact center telephony environment. Whether calls are automated or agent-driven, the Newfound IP Call Recorder is the premier VoIP recording solution to verify transactions, improve performance, optimize business processes and accurately evaluate contact center operations. Capable of handling millions of calls daily, Newfound’s VXML Dialer manages VoiceXML-based outbound call campaigns and emergency alerts for carriers, call centers and enterprises. Newfound’s MediaMixer delivers engaging, branded and entertaining speech applications by overlaying a second channel of audio with a complete VoiceXML platform powered by Nuance.

About AdvanTel Networks

AdvanTel Networks is a premier technology solutions provider; designing, implementing and maintaining powerful converged communication networks for customers worldwide. From its regional offices across the U.S., AdvanTel Networks has built a reputation as a customer service oriented company since 1984, targeting SMBs and Fortune 100 enterprises. As an Avaya Platinum SDS Partner, Juniper Elite partner, as well as a registered Nortel partner, the company’s expert engineers are prepared to help organizations move to the next level with solutions for security, LAN/Wireless/WAN, VoIP and traditional voice solutions, contact centers, as well as consultation, project management, professional services and managed services. For more information, visit www.advantel.com or call 800-377-4911.

About Newfound Communications, Inc.

Established in 2000, Newfound Communications, Inc. is a leading provider of dialing, call recording and interactive voice response (IVR) solutions. Headquartered in Lawrence, MA, Newfound offers the technology, tools and expertise to streamline automated customer service. Newfound is the leading source of innovative speech solutions utilizing VoiceXML and VoIP with its VXML Dialer and IP Call Recorder products. For more information, visit: www.newfoundcomm.net or call 866-NEWFOUND (866-393-6863).

CONTACT:

Springboard Public Relations
Mark Tordik, 732-863-1900 x. 208
mark.tordik@springboardpr.com

KEYWORDS:   United States  North America  Massachusetts

INDUSTRY KEYWORDS:   Technology  Hardware  Internet  Networks  Software  Audio/Video  Telecommunications  Mobile/Wireless

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