Novarica Report Finds Security and Integration Issues to be Critical to CIO Vendor Selection Decisions in Mobile Banking,
NEW YORK--(BUSINESS WIRE)-- Mobile is an important emerging channel for banks. In a recent survey among members of the Novarica Banking Technology Research Council, CIOs interviewed pointed to the importance of offering mobile banking as “table stakes” – i.e., consumers expect their bank to provide it, even if they currently choose not to access their accounts using mobile devices.
Novarica’s latest report, Novarica Market Navigator™: Retail Mobile Banking Providers 2011, is designed to help bank CIOs navigate the marketplace of mobile banking providers, profiling 12 leading vendors and their solutions: ClairMail, Fiserv, Harland Financial Services, Infosys, Intuit Financial Services, Jack Henry & Associates, Kony, mFoundry, Monitise, Online Resources Corp., Sybase and Q2eBanking.
The report is supplemented throughout by insights gained from interviews with CIO-level members of the Novarica Banking Technology Research Council.
“Our research shows that while CIOs are eager to embrace the latest mobile banking technologies, many are wary of integration issues with their core systems, while others express concern over security, particularly with respect to riskier types of transactions,” according to Michael J. McEvoy, head of banking research at Novarica and lead author of the report. “On both fronts” he adds, “as we discuss in the report, most vendors are responding by pre-integrating with leading core and online banking systems and by matching or exceeding the recently upgraded FFIEC Guidance on digital channel security.”
An outline of the report is available online at http://www.novarica.com/report_mobile_banking_2011/. The report is free to Novarica banking clients and available to others for $1,500.
About Novarica
Novarica provides information, insights, and perspective on markets, operations, and technology to bank and insurance executives and project teams. The company delivers its service through published research, retained advisory services, and project-based consulting. Novarica’s research includes market and trend analyses, best practices research, case studies, and independent analyses of software vendors serving insurance and banking. Novarica’s Banking Technology Research Council includes CIOs and senior IT executives from more than 70 US banks, credit unions, and other financial institutions. Novarica is a division of Novantas LLC, the acknowledged leader in customer science and revenue strategy in the financial services industry.
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Novarica
Michael J. McEvoy, 617-243-9500
mmcevoy@novarica.com
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