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Qwest Launches Heavy Duty Internet

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Posted July 22, 2010

More Than Fast — Powerful

DENVER--(BUSINESS WIRE)-- Today, Qwest (NYSE: Q) is introducing the availability of the world’s first Heavy Duty™ Internet service. Qwest Heavy Duty Internet is the culmination of Qwest’s commitment to providing dependable, fiber-optic-fast Internet speeds, with security features and free wireless access at home and away.

More than Fast—Powerful

More than fast, Qwest’s Heavy Duty Internet drives powerful home network performance. Fiber-optic connection speeds up to 40 Mbps, in selected areas, power faster video and picture sharing, improve online video chat experiences, provide smoother online-gaming and enable the connection of multiple devices allowing users to:

  • Download an average 30-minute TV show in as little as 44 seconds.
  • Download an HD movie in as little as 10 minutes.
  • Upload about 15 high-quality photos in less than a minute.
  • Upload a 3-minute video file in less than 10 seconds.

Reliable

Qwest’s Heavy Duty Internet service is backed by a national network with 99.9% reliability. The Qwest network delivers, in selected areas, downstream connection speeds up to 40 Mbps and among the fastest upstream connection speeds nationwide.

Wireless

The freedom of mobile access to the information, services and entertainment on the Internet is part of Qwest’s Heavy Duty Internet with the inclusion of free Qwest wireless, at home and away.

Secure

Qwest’s Heavy Duty Internet includes Qwest @Ease™, a suite of backup, security and support services that make it easier to control, protect and connect digital devices. The suite includes key services such as:

  • Industry-leading protection against viruses and spyware from Norton ™ AntiVirus Online.
  • Automatic Online Backup with Qwest Personal Digital Vault™. Includes 2 GB of online backup at no charge, with additional space available with upgraded tiers.
  • Secured wireless home networking set-up and maintenance plan with the ability to upgrade to the Qwest @East complete suite of backup, security and support services.

Qwest's Heavy Duty Internet is offered at speed tiers from 1.5 Mbps to 40 Mbps at an introductory rate of either $14.99 or $19.99 for six months, depending upon the state and where available.

SUPPORTING QUOTES:

Dan Yost, Executive Vice President, Qwest

“Heavy Duty Internet is ready for whatever you are. It is the core of your service from Qwest. It is dependable, fast, secure and wireless. Most important, it empowers you to use technology in the ways that best meet your needs.”

“Customers are demanding more than just speed from their technology providers. They want to know that Qwest understands what they need and how they are using technology in their homes to do everything from downloading movies to gaming to sharing photos. Heavy Duty Internet is a simple, easy-to-access way for our customers to experience technology at its best.”

SUPPORTING RESOURCE:

Qwest Heavy Duty Internet Online Platform

ABOUT QWEST

Customers coast-to-coast turn to Qwest's industry-leading national fiber-optic network and world-class customer service to meet their communications and entertainment needs. For residential customers, Qwest offers a new generation of fiber-optic-fast Internet service, high-speed Internet solutions, as well as digital home phone, wireless service available through Verizon Wireless and DIRECTV® services. Qwest is also the choice of Fortune 500 companies, offering a full suite of network, data and voice services for small businesses, large businesses, government agencies and wholesale customers. Additionally, Qwest participates in Networx, the largest communications services contract in the world, and is recognized as a leader in the network services market by a leading technology industry analyst firm.

Qwest and the marks comprising the Qwest logo are registered trademarks of Qwest Communications International Inc. in the U.S. and certain other countries. Norton is the trademark of Symantec Corporation or its affiliates in the U.S. and other countries. All other trademarks are the property of their respective owners.

Photos/Multimedia Gallery Available: http://www.businesswire.com/cgi-bin/mmg.cgi?eid=6369019&lang=en



CONTACT:

Qwest
D. Nikki Wheeler, 303-896-1332
Qwest Corporate Communications
Nikki.Wheeler@qwest.com

KEYWORDS:   United States  North America  Colorado

INDUSTRY KEYWORDS:   Technology  Consumer Electronics  Internet  Audio/Video  Telecommunications  Mobile/Wireless

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