Sprint: Easier Rate Plan Changes, New Prorated ETFs

No Contract Extensions for Rate Plan Changes, New Prorated ETFs

and Other Programs to Reward the Loyalty of Sprint Customers

OVERLAND PARK, Kan.--(BUSINESS WIRE)--Nov. 7, 2007--Gone are the days when
Sprint (NYSE:S) customers will be required to extend their contracts when
changing their rate plans. Earlier this summer, Sprint became the first wireless
carrier to give customers additional contract flexibility by extending its Right
Plan Promise policy to six months. Beginning Monday, Nov. 12, as part of the
company's pledge to enhance the overall customer experience, customers will have
even more flexibility by being able to change their rate plans without having to
renew their contracts.

Plus during 2008, Sprint plans to implement a new prorated early termination
fee (ETF) policy. More specific launch information and details of that policy
will be announced next year.

"Giving our customers a superior experience is our first priority," said Bob
Johnson, chief service officer at Sprint. "We are introducing programs to reward
our customers and show our appreciation for their business. Rewarding their
loyalty is a first step in gaining their trust."

Sprint's new customer-friendly policies build on Sprint's existing programs
and commitment to a positive customer experience. In addition to the new
contract flexibility and prorated ETF, Sprint's programs include:

Welcome Call

Soon after a new customer activates service, a Sprint customer care
representative will welcome the customer to Sprint, thank the customer for his
or her business, ensure the customer feels fully informed about the product
and/or plan chosen, about coverage and answer any questions. The goal is to
ensure customers are fully educated about the Sprint products and services they
purchased.

Overage Courtesy Call

Sprint monitors new customers' wireless usage during the first six months of
service. To ensure customers are on the right plan, Sprint will notify them the
first time they have incurred significant excess voice, text or data overage
charges. Customer service representatives will recommend a new plan for the
customer to help them avoid future overage charges and better meet their
wireless needs.

"New For You" Handset Upgrades

This valuable upgrade program offers savings to current Sprint customers on
the newest, most innovative phones and connection cards. That way, long-time,
loyal customers can continue to enjoy the same great services while keeping up
with the latest technology. Existing customers may be eligible to receive
savings of up to $150 off devices if they have been a customer for 22
consecutive months. Visit Sprint.com/upgrades for full program details and
eligibility.

30 Day Risk-Free Guarantee

Sprint gives customers 30 days to try Sprint service risk-free. If a customer
is not completely satisfied with Sprint, his or her service, phone or network
coverage, the customer can simply return the undamaged phone and deactivate
service within the 30 days. Sprint returns the customer's activation fees and
waives the early termination fees, and customers are only responsible for
charges based on their actual usage.

Premier Loyalty Rewards

In early 2008, Sprint plans to enhance its customers' experience even further
by adding new and innovative reward programs for long-time customers.

ABOUT SPRINT NEXTEL

Sprint Nextel offers a comprehensive range of wireless and wireline
communications services bringing the freedom of mobility to consumers,
businesses and government users. Sprint Nextel is widely recognized for
developing, engineering and deploying innovative technologies, including two
robust wireless networks serving about 54 million customers at the end of the
third quarter 2007; industry-leading mobile data services; instant national and
international walkie-talkie capabilities; and a global Tier 1 Internet backbone.
For more information, visit www.sprint.com.

CONTACT: Sprint
John Taylor,
571-437-4685
John.b.taylor@sprint.com
or
Roni Singleton,
404-649-1579
Eronia.singleton@sprint.com

SOURCE: Sprint Nextel