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Telecom Operators Rate Policy Vendors in New Infonetics Survey; Tekelec, Openet Named Top Players

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Posted December 2, 2011

CAMPBELL, Calif.--(BUSINESS WIRE)-- As part of its Continuous Research Service (CRS) series of analyst reports and surveys about the next gen OSS and policy market, Infonetics Research this week published Policy Management Deployment Strategies and Vendor Leadership: Global Service Provider Survey. The survey provides insight into the investment drivers, strategies, and integration efforts of operators deploying policy management solutions, as well as their thoughts on leading policy vendors.

ANALYST NOTE

“As policy management becomes less about pure bandwidth management and more about enabling new business models and value-added services, there is a clear shift in who holds the budget reins within telecom operators. Compared to last year’s survey, a higher percentage of respondents named the IT department as the budget holder for policy management investments, and fewer named network engineering and operations departments. This creates a challenge for the more established policy vendors who have longstanding relationships with operators’ network departments but less sway with IT and marketing teams, while creating new opportunities for IT players such as the billing vendors entering the policy space,” expects Shira Levine, Infonetics Research’s next gen OSS and policy analyst.

POLICY MANAGEMENT SURVEY HIGHLIGHTS

  • When asked in an open-ended question who they consider to be the top three policy management vendors, service providers named Tekelec/Camiant and Openet as the top two, followed by Bridgewater Systems and Ericsson in a tie for third
  • Huawei and Ericsson receive high marks from operators for many buying criteria, including service and support, the #1 supplier selection criterion
  • Bandwidth on demand and advanced subscriber control capabilities are operators’ top application drivers for policy management investments, followed by VoIP; operators clearly are interested in using policy to enable more choices and a better experience for the customer
  • Reliability and scalability top the list of criteria for choosing a policy management supplier, while price and early availability are at the other end of the spectrum, suggesting that operators view policy management as a critical capability and aren’t willing to sacrifice quality

ABOUT THE SURVEY

For its Policy Management Deployment Strategies and Vendor Leadership: Global Service Provider Survey, Infonetics Research interviewed purchase decision-makers at 24 telecom service providers, including several of the world’s largest mobile operators and some high profile competitive players in emerging markets. The operators surveyed represent 25% of the world’s telecom capex ($68.9 billion) and 29% of worldwide telecom revenue, and hail from EMEA (particularly Western Europe), North America, Asia Pacific, and Central and Latin America. The report focuses on policy management drivers, applications, integration efforts, solution criteria, supplier criteria, vendor familiarity, and purchase decision-makers. The survey features a vendor scorecard with operator ratings of 9 vendors (Alcatel-Lucent, Bridgewater/Amdocs, Broadhop, Camiant/Tekelec, Ericsson, Huawei, Juniper, Nokia Siemens, Openet) on multiple criteria.

EVENTS AND WHITE PAPERS

Download prospectuses, tables of contents, highlights, etc. at http://www.infonetics.com/login (see NEXT GEN OSS AND POLICY for 2011 and new 2012 services)

RELATED RESEARCH

SALES

Infonetics Research is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete more effectively.

Photos/Multimedia Gallery Available: http://www.businesswire.com/cgi-bin/mmg.cgi?eid=50093722&lang=en



CONTACT:

Infonetics Research
Lead Analyst:
Shira Levine
Directing Analyst, Next Gen OSS and Policy
+1-408-583-3381
shira@infonetics.com
http://twitter.com/shiralevine

KEYWORDS:   United States  Europe  Asia Pacific  North America  California

INDUSTRY KEYWORDS:   Technology  Data Management  Internet  Networks  Telecommunications  Mobile/Wireless  VoIP  Professional Services  Consulting

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