According to a recent report by Compete, most wireless shoppers don't want more devices, services or applications since 59 percent of respondents to a survey said they were content with their carrier's selection. The survey also found that 75 percent of consumers rank the price of a device and 69 percent rank the customer service of a carrier as more important than whether a device can be moved to another carrier's network.
For more on Compete's survey:
- read this press release [1]
- also read this editorial [2] from FierceMobileContent
Links:
[1] http://www.fiercewireless.com/press-releases/compete-consumers-have-enough-choice-handsets-apps
[2] http://www.fiercemobilecontent.com/story/are-subscribers-really-content-mobile-content/2008-01-18