British Airways today announced the launch of its remote check-in service, allowing travelers to check-in for flights from any location through their mobile devices. Mobile check-in is made possible by the British Airways mobile Web site, powered by Usablenet, and is a easy-to-use, free service available across global markets in 11 languages with no need of additional downloads or software.
By logging on to www.ba.com/mobile with any Web-enabled mobile device, customers can access the British Airways timetable, as well as select seats and check-in individuals, groups and families for departure or return flights in real time.
"We are proud to be the first UK airline to offer a remote check-in service in 11 languages," said Chris Carmichael, British Airways innovation and planning manager. "We recognize that our customers have busy lifestyles, and by offering greater accessibility, we hope to enhance their overall travel experience."
"Usablenet is excited about helping British Airways take this innovative leap in the check-in process," said Usablenet President Nick Taylor. "Using the mobile device to make checking-in a more seamless process provides tremendous value for all business travelers."
About Usablenet
Usablenet's unique mobile Web platform, Usablenet Mobile, is a fully managed service that enables companies to translate all existing Web site functionality to a full-featured mobile interface. Usablenet Mobile provides leading brands with a new channel to extend marketing, commerce and client service efforts to their customers' mobile phones. The solution requires no IT resources on the client side, works on all Web-enabled mobile devices worldwide and can be implemented in six weeks. Usablenet customers include American Airlines, Amtrak, Limited Brands, Nissan and Pfizer. Founded in 2000, Usablenet is a private company headquartered in New York City with offices in Italy. For more information, visit www.usablenet.com <http://www.usablenet.com>