Apple and Research In Motion saw their shares of the smartphone market in 2008 rise compared to Palm, and will continue their dominance in 2009, according to a report released by ChangeWave Research.
The survey, which was conducted with 3,803 cellphone owners from Dec. 9-15, found RIM having a 41 percent share, Apple with 23 percent and Palm with 9 percent. Palm's decline is precipitous, and its share has been cut in half from 18 percent since January.
The survey also looked at customer satisfaction among owners of RIM's BlackBerry Storm, which Verizon Wireless launched at the end of November. One in three Storm owners said they were very satisfied with the device, compared to 52 percent who said that among all BlackBerry smartphone users, putting the it in the mid-tier for customer satisfaction among smartphone users.
For more:
- see this article [1]
- see this article [2]
Related Articles:
Apple [3] passed RIM in smartphone market in Q3
Study: smartphone [4] popularity leads to higher customer satisfaction
Links:
[1] http://www.cellular-news.com/story/35302.php
[2] http://weblogs.baltimoresun.com/business/appleaday/blog/2008/12/iphone_market_share_growing_de.html
[3] http://www.fiercewireless.com/story/apple-passed-rim-smartphone-market-q3/2008-11-07
[4] http://www.fiercewireless.com/story/study-smartphone-popularity-leading-higher-customer-satisfaction/2008-11-14