T-Mobile USA is expanding its WiFi offerings into the enterprise market in a move that will put the generally consumer-focused company up against larger rivals AT&T and Verizon that have significant presence in both the consumer and business segments.
T-Mobile is launching a new service called Wi-Fi Calling with MobileOffice that will allow users with T-Mobile BlackBerry devices from Research In Motion to use WiFi while in the office and have the same number as their desk phone. The service, which hooks into a private branch exchange (PBX) system, also will allow users to access the feature in other places where they can get onto a WiFi network. T-Mobile is pushing this as a way for businesses to save cellular minutes, and possibly cut out a desk phone altogether.
T-Mobile said it will price the BlackBerry Mobile Voice System with each customer individually, according to an IDG News Service article. Business that have 100 or more T-Mobile voice and data lines will get free unlimited WiFi calls on BlackBerry devices nationwide, and those with fewer than 100 lines will pay $9.99 per line, per month.
Although T-Mobile has dabbled in WiFi before--the carrier's HotSpot@Home offering allows users to make phone calls over WiFi via their in-home network--the focus has been on the consumer side. However, the company's rivals have not been standing still when it comes to WiFi.
AT&T has long offered WiFi to both its wireless and wireline customers. And earlier this summer, Verizon Communications announced that customers of its wired FiOS and high-speed Internet services will have free access to more than 100,000 hotspots through a renewed agreement between Verizon and Boingo Wireless; the deal does not include Verizon Wireless customers though.
For more:
- see this Reuters article [1]
- see this IDG News Service article [2]
Related Articles:
AT&T, Verizon bolster WiFi offerings [3]
Verizon may offer free WiFi to home broadband subs [4]
WiFi becoming valuable customer retention tool [5]
Verizon's answer to WiFi: MiFi [6]
WiFi takes a seat at the cellular table [7]
Links:
[1] http://www.reuters.com/article/internetNews/idUSTRE5940GK20091005
[2] http://www.pcworld.com/businesscenter/article/173083/tmobile_ties_wifi_blackberries_to_pbxes.html
[3] http://www.fiercewireless.com/story/t-verizon-bolster-wifi-offerings/2009-07-29
[4] http://www.fiercebroadbandwireless.com/story/verizon-may-offer-free-wifi-home-broadband-subs/2009-05-03
[5] http://www.fiercewireless.com/story/wifi-becoming-valuable-customer-retention-tool/2009-05-05-0
[6] http://www.fiercebroadbandwireless.com/story/verizons-answer-wifi-mifi/2009-05-10
[7] http://www.fiercebroadbandwireless.com/story/wifi-takes-seat-cellular-table/2009-07-24