5. Dan Hesse, President & CEO, Sprint Nextel

It was a good list. May be you forgot Arun Sarin former C.E.O Vodafone Group.

What can Wireless industry do to help with the solution of the financial crisis? Any views please!

I think it is sad that Sprint is getting so much bad press, it really is a good company. The separation package offered to employees is excellent. Too bad that kind of stuff is not covered by the news.

the separation package was one of our top five stories today.

Dear Sir
Started with 3 Katana II service couldn't repair one replaced in store with a katanna LX While using this another katana II come apart and couldn't repair it either (another in store exchange) while having sending problems with the first katana LX the second was something else - the in ring doesn't work all the time. Now I have had the 0600 phone replaced 3 times total 4 phones with the same problem. The one katana LX no "in ring" still don't ring all the time. So after all complaining and even trying to deal with the insurance company - (Of which should never had have had to be any kind of solution for a phone that didn't work) - So I complained and october 08 your company was to send me a Motorola VE20 never received and reason to call and complain again for the 0600 phone. Then they send me to the ins company they send me 2 samsung Z400's and as soon as I see them I said OH NO the window is so small I probably can't see the date from the outside. (being in business myself I am constantly looking to the date and time.) In and out of doc's and different states on a time schedule. Well now here's my problem I have a Samsung Z400 and a Sanyo katana LX and a Razor katana II all having to have different batteries and mobile chargers.

With each phone I pay for a service and it's a group plan - any plan you sell should be free from incidence, mine are not. The best phones don't seem to last long and the specials you introduce there are no parts for repair. I for one don't like having 3 different phones and while I am thinking of another phone I'm not thinking Sprint. I certainly don't need someone taking my money every month and when I have trouble having to replace my TX with yet another brand of SOMETHING ELSE. Then I'll have 4 different chargers and the only thing I don't see changing are the phone numbers.

Totally upset with all the different equipment I have been given to complete my service.

All your Tech's and support apologies cannot and do not make up for the greasy way you break up a family of phones.

Sincerely, Clyde Brown
2315780600

Lowell McAdam, President & CEO, Verizon Wireless
I saw my kids with their cell phones call and talk to others all over the world with no wires.
QUESTION; Why can't you phone manufacture a regular sized house phone for me at my house with regular sized numbers and a regular sized phone I can hold up to my ear. While you are at it make it so I could put another extension that would work in four different rooms like I have now and I do not have to carry around. NO WIRES NEEDED AND STANDARD PHONE SIZE.

I saw my kids with their cell phones call and talk to others all over the world with no wires.
QUESTION; Why can't you phone manufacture a regular sized house phone for me at my house with regular sized numbers and a regular sized phone I can hold up to my ear. While you are at it make it so I could put another extension that would work in four different rooms like I have now and I do not have to carry around. NO WIRES NEEDED AND STANDARD PHONE SIZE.

im having a nightmare of a time with sprint nextel cause their customers service departments cant for the most part even speak english when u call them about a problem !!! ive got the 8350i nextel blackberrys and everyone of them echossssssssssssssss and when i started searching about this issue, long and behold, sprintnextel knew about this problem and still will sell anybodyyyyyyyyyyyyyyyyyyyy willing to buy one of these 8350i sprint nextel phones !!!!!!! when u call them about it numeroussssssssssss of times they dance around and say ohhhhhhhhhhhhhh its a software issue and theres a solution coming forth with from rim, which stands for research in motion !!! sooooooooooooooo i called rim in novascotia canada and they said theres nottttttttttt a software update coming !!! talked to sue at rim in the blackberry tech support !!! i canttttttttttttttttttt believe that sprintnextel will or would sell these phonw with these issues !!! i lost a large job cause the contractor couldnt understand me on the other end and by the time i got back to this contractor on my alltel phone he had already committed to giving the job to another crane company contractor !!!!! what happens mr dan hessey ceo when someones loved one needs to call 911 operator in a life threatening situation and they cant get through cause nobodyyyyyyyyyyy can understand them ??????????????? when does your customers harddddddddddddddddd earnt dollar become more important that their safety or well being????????????? less lone their ability to use theses phones !!! i email my wife and she gets her email and work dayssssssssssss later or not at all !!!! these 8350i are the biggest piece of shit ever made !!!!!!!!!!!!! i smell a great biggggggggggg lawsuit coming down the line for sprint nextel on these phones and this matter !!! these phones should be massively recalled and customers should be reimbursed and creidted back on their accounts on this matter !!! if anyone with a bit of authority would like to contact me please feel to call me on my toll free number 1 888 887 3199 my name is chris gilbert !! thank you for ready this and stayyyyyyyyy away from 8350i blackberrys unless you want a massiveeeeee headache that youll get from these phones !!! the echooooooooooooooooooooo and nobody will understand you on the other end !!!

Dan hasn't been that great for Sprint. He basically steals from his indirect dealers has them help promote a new phone coming to market and the restricts their access to ordering that phone driving business to Best Buy, Corp. Stores, Sprint 800, Radio Shacks. Leaving the small business owner with a huge loss of business. While the whole time they have change our contracts so are sales are the same as a corp. store but we do not have immediate access to all of the new phones. Not only has he restrict access to phones in an attempt to keep the dealers quiet he gave us an exclusive on the Sanyo S1, a phone with no camera or the ability to process data. The company is focusing on their data sales, so why would an indirect have an exclusive on a phone that we can’t sell data. Dan has cut commissions to his indirect dealers raised their quotas and restricted access to phones. It is unfortunate that Dan under values his indirect dealers because we are the ones that have a huge financial stake in the company we want to see Sprint succeed.

Well my issue is between Sprint Customer service and the insurance company I filed my claim on a phone that I had dropped on March 30th 2009 and as of today April 8th I still have no phone so the main concern is with the insurance company and I found out last night after 8 long days with out my phone hearing "YOU WILL RECEIVE YOUR PHONE TOMORROW" I find out that they had to order my color of my cell phone and that I would hafta wait another 3 days for my phone to arrive OH MY GOD I am just tired if dealing with incompetence I told them I don't care if I receive a shit brown phone I just want my phone and I want it now. Well it seems that I finally got someone who will not drop the ball and my phone should be in my hands today whether it will or not is completely up in the air pray for me please

Inept corporate leadership!!!

I own a Sprint branded store. For the last 10 months all the buzz has been about the upcoming release of the Palm Pre to rival the iPhone. Now I cannot order it for my customers much less be able to have it in stock. Since I cannot sell this device, first I will try to show a different model...if customer is intent on getting the Pre, then I think I'm going to recommend the iPhone since I'm losing that customer anyway...and won't have to deal with their customer service issues.

Evidently Sprint is attempting to kill all independent dealers while we were the ones on the front lines handling issues created by the big box stores and telemarketers.

Amen brother!! Either they are attempting to shut down the indirect channel, or absolutely incompetent distribution and pricing.

Dan hesse,
You have hurt business badly for the indirect dealers. Were the ones that actually care and try our best to sell and push your products. And when when they hire someone that put the time and effort to train them. Most of them have great customers they see daily because they always go back to that certain store because of the quality of help they recieve. I think you have done wrong by the indirect dealers. You have done nothing more then forgot about the small business of the indirect dealers the ones that push your company. And dealer stores keep closing because they cant afford to stay open not because there not doing sells but what you have done with commission. You give the new arrivals to best buy and raido shack WHY??? there not only promoting you there promoting every other company out there. indirect dealers are the ones that deserve that quality and time and money that you give to everyone else!!! YOU HAVE DONE THEM WRONG !