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23. Brad Anderson, Chairman and CEO of Best Buy
What makes him powerful: For a number of years competitor RadioShack had held the title of the best Big Box retailer of wireless devices, however that status has been challenged over the past year by Best Buy. And much of Best Buy's aggressive moves in the wireless space can be attributed to Brad Anderson. Anderson has been CEO of the consumer electronics retailer since 2002, and over the past few years he has helped usher the big box chain store into the wireless realm.
In May 2008, Best Buy agreed to buy a 50 percent stake in U.K. mobile retailer Carphone Warehouse, and since then the company has been expanding its Best Buy Mobile sections in its retail stores. Currently it has 200 wireless-focused retail sections in Best Buy stores nationwide. The company wants to have between 30 and 50 standalone Best Buy Mobile outlets up and running by year-end.
Anderson has also pushed Best Buy to make some firsts. In September, Best Buy became the first third-party retailer to sell Apple's iPhone 3G and looks to capitalize on that market position as sales of the iPhone 3G take off ahead of the holiday shopping season.
In mid-September, Best Buy also acquired digital music pioneer and content provider Napster for $121 million. That deal included Napster's mobile offering, Napster Mobile, an over-the-air music offering from AT&T. Best Buy also scooped up the mobile initiatives Napster had with O2 UK and NTT DoCoMo.
All of this adds up to an increasingly diversified wireless technology portfolio for Best Buy, and the designation that it is one of the leading, if not the leading electronics retailer in the mobile space.
Comments
Posted by Anonymous | December 14, 2008 - 3:16am
bestbuy needs to change !
You need to put people who are qualified to do the job right. As a customer I walk in I was surprised on the lack of professionals that run geek squad. I had ask the manager if he as have A+ or any computer education background he replied and said no I don't. WOW that's very interesting. You guy's hire people who are not real techs I don't think I want to bring in my compter at the Windsor ontario location any more.
this need's to be fix and you guys need to do your job. I was standing thier for a few mins listening in to the supervisor's all they talk about is what thier going to do after work. I stood thier for 5- 10 mins no help what so ever.
this doesn't look good
I hope this problem get's better
or you might lose me as a loyal customer
and not just me other's to
geek squad should be run by professionals who know what their doing and at least have a+ and some computer background.
you can email me if you like.
Posted by Anonymous | December 14, 2008 - 3:16am
bestbuy needs to change !
You need to put people who are qualified to do the job right. As a customer I walk in I was surprised on the lack of professionals that run geek squad. I had ask the manager if he as have A+ or any computer education background he replied and said no I don't. WOW that's very interesting. You guy's hire people who are not real techs I don't think I want to bring in my compter at the Windsor ontario location any more.
this need's to be fix and you guys need to do your job. I was standing thier for a few mins listening in to the supervisor's all they talk about is what thier going to do after work. I stood thier for 5- 10 mins no help what so ever.
this doesn't look good
I hope this problem get's better
or you might lose me as a loyal customer
and not just me other's to
geek squad should be run by professionals who know what their doing and at least have a+ and some computer background.
you can email me if you like.
Posted by Cheryl Persinger | March 20, 2009 - 5:31pm
I have been waiting 2 weeks for a part for our washing machine that broke for the 2nd time in a month. The part was suppose to be in in 2-3days. I call every day and every day I am promised a phone call back from a supervisor. I found out yesterday the tech never even ordered the part!
I am so dissappointed in the service for the repair plan I paid big $$ for. I would never buy a large appliance at this place again!!!
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