European operators are embracing Wi-Fi offloading, but their enthusiasm comes mixed with a bit of caution. Just as in the United States, operators and vendors alike readily admit the benefits of Wi-Fi offloading as a way to relieve congested cellular networks, but they also argue that the tool is not a panacea and still has technical limitations. Additionally, not all operators see Wi-Fi as an offloading tool and want to use the technology to gain better relationships with retailers and others. Special report