AT&T kills unlimited data pricing, supports iPhone tethering
AT&T Mobility (NYSE:T) this morning made the nation's first definitive step toward tiered data pricing by instituting usage limits on what were previously unlimited smartphone data plans. Executives from the nation's largest carriers have long discussed a move toward tiered, bucketed data pricing scenarios for smartphones, but AT&T is the first major U.S. carrier to implement the changes.
Perhaps not surprisingly, the changes will go into effect June 7--the same day Apple (NASDAQ:AAPL) CEO Steve Jobs is widely expected to unveil the company's next iPhone.
Here's how AT&T's new plans break down:
- DataPlus: Provides 200 MB of data for $15 per month. If customers exceed 200 MB, they can purchase an additional 200 MB for $15. AT&T said 65 percent of its smartphone customers use less than 200 MB of data per month on average.
- DataPro: Provides 2 GB of data for $25 per month. If customers exceed 2 GB, they can purchase an additional 1 GB of data for $10. AT&T said 98 percent of its smartphone customers use less than 2 GB of data a month on average.
- Tethering: Smartphone customers--including iPhone customers--with the DataPro plan will have the option to add tethering for an additional $20 per month. Tethering for iPhones will be available when Apple releases iPhone OS 4 this summer, AT&T said.
The plans stand as a stark refutation of AT&T's previous pricing--which were in line with much of the rest of the domestic and international wireless industry--offering unlimited data access for a flat $30 per month. That the carrier has reversed course likely is a reflection of the dramatic increases in data traffic on AT&T's network, primarily generated by iPhone users. AT&T's new data plans serve the dual purpose of preventing excessive use while rewarding light data users with cheaper prices.
"While the convenience, simplicity and peace of mind that comes with an unlimited plan helps to drive adoption and reduces customer care costs, it is also unsustainable," wrote analyst Roger Entner of The Nielsen Company. "It certainly has driven adoption through predictable pricing, but with a long-term downside risk to the overall business model and the financial viability of the entire industry. ... By lowering the data component of smartphone plans, among them the iPhone, they [AT&T] are stimulating demand, just like the shift from unsubsidized iPhone pricing to subsidized iPhone pricing drove adoption."
Concludes industry analyst Jeff Kagan: "This plan seems to make sense. It seems to address the problems and decrease costs for the vast majority of AT&T customers at the same time. This solution seems a fair way to solve the problem."
AT&T executives have been hinting at usage-based pricing for months now. "For the industry, we'll progressively move towards more of what I call variable pricing so the heavy (use) consumers will pay more than the lower consumers," AT&T CEO Randall Stephenson said in March. Executives from AT&T rival Verizon Wireless (NYSE:VZ) also have made similar comments, though Verizon's Lowell McAdam recently indicated such changes would coincide with the launch of Verizon's LTE network later this year.
AT&T said its new data plans include unlimited access at no additional charge to the carrier's more than 20,000 WiFi hotspots--likely a further effort to ease congestion on its cellular network.
Interestingly, AT&T said it will also introduce new monitoring and management functions for subscribers to track of their data use. The carrier said that when customers begin to approach their monthly usage limit, it will send three text notifications--after they reach 65 percent, 90 percent and 100 percent of the threshold. Further, customers with iPhones and other select devices can use the free AT&T myWireless application to check data usage. Other customers will be able to dial a number to check their data use. Finally, AT&T said it will offer an online data calculator to help customers to estimate their mobile data usage.
"The FCC has put an unprecedented focus on the wireless industry. Most recently, it voiced its concerns regarding bill overages," Entner noted. "The new AT&T data plans offer ample notifications to customers as they approach their data bucket quota, something the FCC pointed out as lacking."
So how will the changes affect AT&T from a financial standpoint?
"AT&T's introduction of usage-based data rate plans today represents incremental pricing pressure for integrated devices/smartphones which could increase AT&T's market share and further accelerate the migration of customers to higher ARPU integrated devices/smartphones from feature phones," wrote Walter Piecyk, an analyst from BTIG Research. "So while ARPUs within device category continue to decline at a rapid rate, the mix shift to higher ARPU integrated devices/smartphones will continue to deliver stable reported ARPU and reinforce the illusion that there is price stability in the wireless industry in the United States."
AT&T's changes also affect Apple's iPad users. For new iPad customers, the $25 per month 2 GB plan will replace the existing $29.99 unlimited plan. iPad customers will continue to pre-pay for their wireless data plan and no contract is required. Existing iPad customers who have the $29.99 per month unlimited plan can keep that plan or switch to the new $25 per month plan with 2 GB of data.
However, AT&T's changes do not affect its data access plans for laptops, according to Engadget, though an AT&T executive hinted that the changes lay a "framework" for data pricing for the future. AT&T charges $60 per month for 5 GB of laptop data access.
For more:
- see this AT&T release
- see this Engadget post
- see this Reuters article
- see this BTIG Research post (sub. req.)
Related Articles:
AT&T chief: Industry moving toward usage-based pricing
Usage-based mobile broadband pricing a touchy subject
How long can mobile operators institute data usage caps
T-Mobile drops cap on 5 GB plan
Verizon planning big LTE splash at CES
Operators must change data pricing structure at some point
Comments
Let me say this: I hate AT&T with a passion! They still behave as if there is no other competition out there. Well, their days are numbered. I am an iPhone user and I hate AT&T, I just like the iPohone. All they have to do is force me on a tiered plan and I will scream hallelujiah because it will render my contract null and void.
An interesting stat that is not included in the release is that 98% of all ATT data users use below the 2G and 65% of all ATT data users use below the 200M. Yes, savings to be had. Hopefully, all the negative knee jerk reaction to it will be allayed by educating oneself.
The problem is it is not much savings. If they had given us a 15$ 2 gb cap i'd have applauded. Lowering from unlimited (5gb) for 30$ to 2gb for 25$ is just making people aware of how AT&T is screwing over their customers. I was hoping they were going to try and push the new plans on us cause I'd jump ship in a minute. 200mb for 5$ would have been respectable. They are just showing comtempt for their customers.
agree. i see several issues with at&t's decision:
1) if it is really true the problems are being caused by *few* hoggers, why peanalize the 95% of people use less than 2GB.. *why* not just slow down the hoggers.. suggests to me that the *real* issue is some thing else, and att just wants *everyone* to use less...
2) parts of the company disagree (finance), otherwise why not get some PR and default everyone to the 25 plan...
3) they are also launching 3G femto, does that traffic contribute to my limits, does att forsee any issues with that??? i suspect not...
How are the 95% being penalized for the "hoggers"? Seems like the 95% get a better deal since they stay below 2G anyway.
The real question is when all the companies will realize that metering bandwidth usage is the best way to maximize usage and revenues, even with minimums, or packages as an option. Metering Broadband allows the user, whether business or Consumer, to "vote with their pocketbook" and encourages Content and Application development.
Look for "Overnight" pricing,coming soon to a Convergence AAA device near-very near- you.
well *penalize* in the sense that you have taken the sense of security away, that a user can download and use any app. who takes responsblity if an app downloads 1MB or 100MB. do i know as a user upfront. i may be better off not downloading it.. this is what att *really* wants...
Did anyone read that if you are on the unlimited plan now you can keep it? No one is being forced to do anything. Go to your historical usage data on the website....you might be shocked how low it really is!
http://arstechnica.com/telecom/news/2010/06/iphone-data-usage-we-show-you-ours-please-show-us-yours.ars?comments=1#comments-bar...
if that is so, what is the problem with the ATT network??? ATT lowering ARPU out of the goodness of their hearts????
Do the research and you'll see that this clearly has nothing to do with end users and everything to do with AT&T being unprepared. They're simply trying to meter bandwidth because their network is sub-par. AT&T sucks. They don't get that they suck, and they never will get that they suck. I don't know why anyone would think otherwise. I say bring on the Verizon iPhone, drop this BS anti-competitive exclusivity, and let the market forces take control of this. Then AT&T can go back to what they do best, screwing their customers.
This really has nothing to do with existing data usage patterns. It's about setting expectations for a tiered rate structure as the demand for bandwidth among the "average" user base increases dramatically in the future, as it most certainly will.
There's nothing evil about it (unless, of course, the big carriers are colluding with each other on rate strategies, which would be illegal :-). If you don't like it, don't sign a new contract with AT&T.
-greg



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