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AT&T's SIM snafu

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As we reported yesterday, AT&T quietly made available a SIM-only service through its online store. The SIM cost $5 after an online discount and allowed new subscribers to sign up for AT&T's service without having to buy a phone, but the online offering indicated that the SIM still required a two-year contract--a puzzling caveat given that carriers generally claim the two-year contract is a way to help customers slowly pay off the price of their handsets.

According to AT&T spokesman Mark Siegel, the online offering has been temporarily taken offline until the company clarifies the wording. The "two-year contract" is not usually a requirement for subscribers that bring their own phone to AT&T.

"This [offering] is really nothing new," Siegel said. "We have for several years let people bring their own devices--whether bought in a store or wherever--and given them service, given them a SIM, provided their phone worked on GSM and the right U.S. frequencies. Prepaid and postpaid plans with this offering generally don't require any kind of contract, unless [the users] are going to take a plan that we are offering as a special promotion."

While the misunderstanding rippled through the blogosphere earlier this week, AT&T's move to take the offering offline and clarify that the two-year contract was not generally required quickly diffused the hubbub. Not only that, the timing couldn't have been more perfect: Verizon Wireless announced yesterday that it would hold a developer conference for its open access plans on March 19 and March 20.

AT&T's poorly worded online offering only served to remind subscribers that they can already bring any GSM device to the carrier. No developer conferences needed. -Brian

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The fact that "carriers generally claim the two-year contract is a way to help customers slowly pay off the price of their handsets" also makes it puzzling as to why unsubsidized iPhone users also were forced into contracts. And that is even more puzzling, given the "exclusive" deal between Apple and AT&T.

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