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Verizon Wireless takes on telemarketers
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Verizon Wireless has filed a lawsuit to stop an unknown telemarketing company that has been callings its subscribers and offering an extended car warranty. The carrier's suit alleges that the telemarketer is using an autodialer to reach the Verizon customers and has also used "spoofing" techniques to hide where its calls are coming from. Verizon Wireless claims that the telemarketing calls began in January of this year and about 2 million of its subscribers received the calls. Those who answered the call were asked to press "1" if they wanted more information about an extended car warranty and doing so connected them with a live operator. When Verizon employees asked for more information about the company, the operator hung up.
"Telemarketers are using increasingly sophisticated methods, such as illegal autodialing, to harass our customers," said Steven E. Zipperstein, vice president and general counsel of Verizon Wireless. "Whatever the method, these unlawful telemarketing calls are an annoyance to our customers and invade their privacy, and we will continue to use every weapon in our legal arsenal to stop this activity and protect our customers."
For more on Verizon Wireless' suit:
- read this press release
Comments
Posted by Bill - San Francisco | March 27, 2008 - 2:03pm
It's not just Verizon - I've been getting these same kinds of calls on my sprint number for several months as well.
Posted by Anonymous | March 27, 2008 - 3:36pm
I just got one of these yesterday on my Verizon. I pushed the 1 to get the "full experience." I thought it sounded like a scam. The live person had no idea who I was or what my vehicle was.
Posted by Anonymous | December 11, 2008 - 7:24pm
Someone should take Verizon to court to stop their daily, harassing calls to customers. I'm getting another provider. Verizon management is two-faced. It's OK for them to call your home phone day after day.
Posted by Anonymous | January 10, 2009 - 7:11pm
verizon calls its customers to let them know if they have overages on their bill to help save money. I had someone call me at least 7 times last month leaving me voicemails saying they wanted to help me save money. So I finally called, after being annoyed by them. And to my surprise, they told me my daughter was texting and that's why my bill was so high. As for my bill is concerned I didn't know it was high because I had auto draft, so all in all I saved money changed my price plan and got credit for the overages!!!
So eventhough they keep bothering you, it's most likely to help you than harm you.
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