AT&T is using big data and network analytics to better understand its customers' network experience and thereby improve on that. Through AT&T's program, called Service Quality Management, AT&T Labs has invented "breakthrough technologies that use sophisticated analytics to make sense of this massive volume of network data and discern what customers are experiencing."
Major League Baseball wants every stadium to have Wi-Fi by opening day of the 2015 season--but maybe not for the usual reasons. In a twist to the traditional model, the league says it really wants to provide Wi-Fi to its customers so they can do the marketing for them.
Chip Pickering, one of the key architects behind the landmark 1996 Telecom Act, took over the helm at Comptel as CEO in January. Sean Buckley, senior editor of FierceTelecom, caught up with Pickering at Comptel's fall show to talk about his first nine months on the job and how he sees the growth of Comptel and the changing competitive service provider landscape.
AT&T said it fired an employee who gained unauthorized access to personal information on around 1,600 customers, including their Social Security and driver's license numbers. Nearly all of the customers affected were wireless customers, according to AT&T.
Programmers are suddenly willing to play ball with OTT insurgents and are conceding to pared-down bundles targeted to millennials. But is their desperation a good thing?
How did the wireless industry perform in the third quarter of 2014? Check here throughout the third-quarter earnings report season for full earnings reports from the wireless industry's carriers, handset makers, equipment suppliers and others.
DALLAS—FCC Chairman Tom Wheeler, like his commission colleagues, is a champion of the IP transition and the capabilities it will bring to service providers but wants to ensure it does not affect competition.
It's hard not to see how Google Fiber's fiber-to-the-premises (FTTP) initiative and its $70 a month pricing construct is forcing other traditional telcos, cable operators and municipalities to react with similar offerings.
AT&T has added Amazon Web Services (AWS) as another provider it can give its customers access to via NetBond, a technology that allows the service provider to work with its enterprise customers' cloud services.
In an SEC filing AT&T said it expects total AT&T Next adoption rates to be around 50 percent in the third quarter and to have more than 400,000 postpaid smartphone gross additions from customers who brought their own phones.