BlackBerry's interim CEO John Chen issued an open letter to BlackBerry's enterprise customers in which he declared that the company is here to stay. He also reminded the market that the company's BlackBerry 10 platform can perform mobile device management for other smartphone platforms, not just BlackBerry.
BlackBerry it still a public company, and though it declined to hold a conference call to discuss its weak quarterly results last week, the company exposed the depth of its problems and challenges in a regulatory filing. The filing lays bare that the company is struggling in emerging markets, especially against smartphones running Google's Android software, where it once found growth and success.
BlackBerry, in the midst of trying to go private, is hitting back against a recent report from research firm Gartner that warned the company does not have a long-term future.
BlackBerry reports earnings for its fiscal first quarter on Friday, the first full quarter impacted by sales of its new BlackBerry 10 smartphones, but financial analysts disagree over how sales and profits will shake out for the company as it charts its comeback.
BlackBerry reported that in its fiscal fourth quarter, which ran until March 2, it sold 1 million units of its new flagship Z10 smartphone, the first to run its BlackBerry 10 platform. However, in a troubling sign for the company, it also said that its subscriber base fell to 76 million, down from 79 million at the end of the previous quarter and 80 million the quarter before that.
Research In Motion said its new BlackBerry Enterprise Service 10 platform is now available for enterprise and government customers to download, one of the final preludes to the company's launch of BlackBerry 10 next week. RIM's BES 10 platform not only will support device management and security for BlackBerry smartphones and tablets but also for gadgets running Apple's iOS and Google's Android.
Research In Motion started sending out test versions of its BlackBerry Enterprise Service 10 software and pre-production BlackBerry 10 smartphones to a select group of 120 enterprise and government customers.
SAN DIEGO--Robin Bienfait, CIO of BlackBerry maker Research In Motion, said an increasing number of the company's enterprise customers are adding iOS and Android devices to RIM's mobile device management service.