Samsung Electronics' Galaxy S III and Galaxy Note II were the top-rated smartphones in terms of customer satisfaction, beating out Apple's iPhone 5 and other recent iPhones, according to a new report from the American Customer Satisfaction Index.
The head of BlackBerry's PlayBook tablet division is leaving the company, and his departure comes less than a month after CEO Thorsten Heins announced that BlackBerry would not upgrade to the device to its latest software, effectively orphaning the gadget.
According to a forum posting on the blog CrackBerry, BlackBerry's forthcoming A10 flagship smartphone will sport a 5-inch 720p display, dual-core 1.7 GHz Qualcomm Snapdragon S4 Pro processor, an 8-megapixel rear camera and 2-megapxiel front-facing camera, NFC and a 2,800 mAh battery. Interestingly, the leaked details also show that the device will come in a version that is three millimeters thicker for Verizon Wireless.
BlackBerry investors are very unhappy with the company's performance in the U.S. market and are looking for answers as to how the company plans to overcome its current challenges. During the firm's annual investor conference, shareholders questioned CEO Thorsten Heins about its difficulty penetrating the U.S. market with its new BlackBerry 10 OS. According to reports, one investor even called the U.S. launch of BlackBerry 10 "a disaster."
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BlackBerry reported a surprise loss for its first fiscal quarter, and though it reported an increase in smartphone sales compared with its fiscal fourth quarter, sales of new BlackBerry 10 devices are still struggling to gain traction. In a worrying sign for the company, BlackBerry said its subscriber base fell by 4 million in the quarter, from 76 million down to 72 million. The quarter highlights the challenges BlackBerry faces in reigniting demand for its phones and software through its new BB10 platform and devices.
BlackBerry reports earnings for its fiscal first quarter on Friday, the first full quarter impacted by sales of its new BlackBerry 10 smartphones, but financial analysts disagree over how sales and profits will shake out for the company as it charts its comeback.
AT&T Mobility has begun enabling Apple's FaceTime video chatting service over its cellular network for customers who have an LTE-capable iPhone 5 and an unlimited data plan, according to an AT&T spokesman.
BlackBerry staunchly defended the security of its services and platforms after documents leaked by former National Security Agency contractor Edward Snowden revealed that diplomats' BlackBerry messages were intercepted at two conferences in London in 2009, including the G20 conference.
BlackBerry's next high-end flagship Blackberry 10 device will be called the A10 and will roll out during the holiday shopping season, according to a CNET report.