Regional carrier C Spire Wireless said it is taking steps to more proactively help its customers avoid data overage charges.
América Móvil's U.S. MVNO, TracFone Wireless scored the highest in terms of customer satisfaction among U.S. wireless carriers in the latest survey from the American Customer Satisfaction Index.
How are the largest U.S. carriers faring on key metrics like subscribers, revenue and ARPU? The following charts the top U.S. wireless carriers in the first quarter of 2015 by subscriber base, according to research firm Strategy Analytics. Special report
The following charts the top U.S. wireless carriers in the first quarter of 2015 by subscriber base, according to research firm Strategy Analytics, and includes major metrics--such as churn, ARPU and revenue--of each carrier. The subscriber figures include both retail and wholesale customers.
AT&T Mobility officially launched a new loyalty rewards program in conjunction with major brands including ExxonMobil, Macy's, Nationwide Insurance, Rite Aid, Direct Energy, Enterprise Rent-A-Car and Hulu. The program, called "Plenti" and powered by American Express, lets customers earn and redeem points at any of the merchants in the alliance.
T-Mobile US, Sprint, Dish Network, C Spire Wireless and a group of policy and public interest groups have forged a new alliance intended to pressure the FCC to craft 600 MHz auction rules that they say will benefit smaller carriers and increase wireless competition.
AT&T Mobility is working with several smaller carriers, likely including T-Mobile US and U.S. Cellular, to prepare for interoperability between their different band classes in the 700 MHz band. In a filing with the FCC, AT&T revealed the progress it has made in following through on a commitment it made in September 2013 to support interoperability between Band Class 17 and Band Class 12 in the 700 MHz band.
AT&T Mobility is partnering with major brands including ExxonMobil, Macy's, Nationwide Insurance, Rite Aid, Direct Energy and Hulu to launch a new loyalty rewards program. The program, called "Plenti" and powered by American Express, will let customers earn and redeem points at any of the merchants in the coalition.
T-Mobile US is bringing its rollover data program, which it calls "Data Stash," to its Simple Choice prepaid customers as of March 22. The offering has only available to T-Mobile's Simple Choice postpaid customers up until now.
T-Mobile US is looking to give its customers discounts when they upgrade to a new smartphone, hoping to ameliorate the cost of a new phone since the carrier does not offer subsidized devices.