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Sprint gets top marks in annual customer satisfaction survey

May 15, 2012 — 12:01am ET | By Phil Goldstein

Sprint Nextel (NYSE:S) topped the charts in terms of customer satisfaction, according to a new report from the American Customer Satisfaction Index. Sprint's score of 71 nudged it just ahead of Read more >>

call centers Press Releases

CWA: T-Mobile USA Follows Low-Road Business Model in Cutting Jobs, Closing Call Centers
Vivint Featured at Aberdeen Customer Service Summit
IIA Commends AT&T’s Commitment to Create 5,000 New Jobs through Merger with T-Mobile
Verizon Managers Step Up to Serve Customers Even as Criminal Acts of Sabotage Increase During Union Strike
AT&T Appoints Debbie Storey Chief Diversity Officer and SVP Talent Development

Latest Headlines

T-Mobile clarifies restructuring plans, will cut only 350 jobs
May 17, 2012
T-Mobile plans 900 more job cuts
May 15, 2012
Sprint gets top marks in annual customer satisfaction survey
May 15, 2012
Verizon's call center reorg could affect more than 3,000 jobs
March 8, 2012
AT&T vows to bring back 5,000 call center jobs to U.S. if T-Mobile deal goes through
August 31, 2011
Lowenstein's view: Who ya gonna call?
January 21, 2010
Sprint settles call center lawsuits for $8.8M
January 16, 2009
Sprint's Hesse: call centers may close, but panic will not reign
January 8, 2009

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