Shared-data plans make for more satisfied customers when it comes to an operator's customer-care service, according to a fresh report from J.D. Power.
For a little more than a year before Sprint Nextel struck a deal with Softbank, it held merger and strategic partnership talks with four companies, according to a regulatory filing. Two of those companies were likely Dish Network and MetroPCS, though Sprint is not disclosing the names of its would-be partners.
Verizon Wireless effectively cut the price of its high-end prepaid smartphone plan from $80 to $70, bringing its prepaid pricing closer to rival AT&T Mobility. However, Verizon's prepaid services are still much more expensive than those from many traditional prepaid and flat-rate players.
MetroPCS said its deployment of Rich Communication Services under the GSMA's joyn brand is humming along just fine. The comments are notable considering the technical difficulties Deutsche Telekom is experiencing in Germany that have forced the carrier to indefinitely delay launching joyn there.
Tier 2 U.S. carriers said they are uncommitted as of now to Research In Motion's BlackBerry 10 platform.
T-Mobile USA's network modernization effort has enabled it to offer improved in-call voice quality and the operator is promoting the new capability via a 30-second YouTube clip.
AT&T CEO Randall Stephenson said he liked the approach T-Mobile USA is taking by removing handset subsidies from its plans, and said he would watch the development with interest.
Sprint Nextel's prepaid brand Virgin Mobile and regional wireless carrier C Spire Wireless have been quietly testing handset financing programs, the carriers confirmed. Both operators are using the startup BillFloat to support their pilot programs, which are ongoing but expected to end within the next few weeks. The disclosures come a month after FierceWireless reported that Leap Wireless' Cricket and MetroPCS both recently launched handset financing options.
Verizon Wireless is expected to lead U.S. wireless carriers in terms of net subscriber additions in the fourth quarter, according to analysts' estimates. However, all operators, including Verizon, will likely see their margins come under pressure as a result of higher subsidy costs for smartphones.
MetroPCS will discontinue a number of LTE pricing options, and modify some existing plans, in an effort to simplify its service pricing. Specifically, the carrier tomorrow will cancel its $30 and $55 LTE pricing options, and will instead offer LTE services at the $40, $50 and $60 per month price points.