AT&T Mobility agreed to pay a $105 million penalty to settle an investigation by the FCC, which concluded the carrier billed customers millions of dollars in unauthorized third-party subscriptions and premium text messaging services. The FCC said the settlement is the largest enforcement action in its history.
While Ebola is devastating Liberia, a North Carolina-based nonprofit is teaming with Unicef and the World Health Organization to quickly build a mobile communications system that gives health workers in that nation the resources they need to fight the disease, reports Politico.
A new startup called Business Texter is aiming to shake up the text-message-based marketing world with an artificial intelligence platform and automation program to lower costs for businesses that want to use texting to reach their customers. The company is also actively talking with carriers and MVNOs to get them to use its services.
Telstra Global has taken another step forward in its U.S. service expansion with plans to add its cloud-based communications platform, Whispir Conversation, to its business offering this month.
European regulation and competition have already made voice and text roaming affordable and widely used. One way or another, within the next few years, mobile data roaming will also become the norm for the majority travelling to most frequently-visited nations.
T-Mobile US CEO John Legere fired back at the Federal Trade Commission, accusing the agency of "sensationalizing" a lawsuit it filed against the carrier for allegedly charging customers hundreds of millions of dollars for purported "premium" SMS subscriptions that, in many cases, customers never authorized.
The Federal Trade Commission is alleging that T-Mobile US made "hundreds of millions of dollars" by knowingly charging customers for purported "premium" SMS subscriptions that, in many cases, were "bogus charges" customers never authorized. T-Mobile said the complaint is "unfounded and without merit."
T-Mobile US launched a new program to proactively reach out to customers who were billed for premium SMS messages they received from third-party services to give them the opportunity to request a refund for any unauthorized charges.
There's so much talk about the rise of voice and messaging-based apps--including WhatsApp, WeChat, Tango and others--that indie developers are probably starting to feel like they can't get a word in edgewise. Facebook's mammoth takeover of WhatsApp may have represented a high point in the market for voice and messaging apps, but it's hardly the end of the story.
Encouraging the take-up of social networking, messaging and gaming apps is one thing, but some app providers are involved in "growth hacking"--achieved through mass SMS app promotion invitations sent on behalf of users who install the apps. Mobile security firm AdaptiveMobile recently took a closer look at this trend and how different strategies are playing out.