América Móvil's U.S. MVNO, TracFone Wireless, thinks the FCC should not impose minimum service standards on Lifeline phone service providers as it seeks to revamp and reform the program. TracFone has around 4.4 million qualified low-income households currently enrolled in its SafeLink Wireless Lifeline program, and is the country's leading provider of Lifeline-supported services.
América Móvil extended to many of its prepaid wireless customers its cross-border plan that lets Mexican subscribers use voice, SMS and data service in the United States as if they were in Mexico. The new offer comes after a series of escalating moves by T-Mobile US, AT&T Mobility and Sprint to offer cross-border services without roaming costs.
América Móvil's U.S. MVNO, TracFone Wireless, plans to challenge T-Mobile US and AT&T with its own Mexican roaming offer, though details on the forthcoming action are cloudy. América Móvil's CEO announced TracFone's plans during his company's quarterly conference call with investors.
América Móvil's U.S. MVNO, TracFone Wireless, added just 25,000 net subscribers in the second quarter, only a slight improvement over the anemic growth the company experienced in the year-ago period. In the second quarter of 2014, the company had added just 8,000 customers.
HTC is aiming to bounce back from a weak launch of its flagship One M9 smartphone by releasing a bevy of mid-range phones in its Desire lineup to U.S. carriers, especially prepaid ones. The hope is that by targeting phones that cost $200 or less without a contract at U.S. consumers, it can regain market share and mindshare while still emphasizing the software and design touches of the M9.
The FCC reached a settlement with América Móvil's U.S. MVNO, TracFone Wireless, which will force TracFone to unlock its customers' handsets.
América Móvil's U.S. MVNO, TracFone Wireless scored the highest in terms of customer satisfaction among U.S. wireless carriers in the latest survey from the American Customer Satisfaction Index.
Executives from América Móvil's U.S. MVNO, TracFone Wireless, met last week with FCC officials to press their position on what reforms the agency should make to its Lifeline phone program. TracFone, one of the nation's largest providers of Lifeline service, proposed reforms that would make it easier to track Lifeline enrollees' information but in some cases make it tougher for them to be purged from customer rolls.
A survey paid for by a group that has financial ties to América Móvil's U.S. MVNO, TracFone Wireless, found that older Americans strongly support the federal government's Lifeline program. TracFone is one of the nation's largest providers of Lifeline phone service. The survey is being trumpeted as new questions are being raised about the Lifeline program's effectiveness.
América Móvil's U.S. MVNO, TracFone Wireless, lost 318,000 total customers in the first quarter, which it blamed largely on disconnections it had to make related to its participation in the federal Lifeline phone program.