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Tracfone

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Latest Headlines

ACSI: TracFone, regional carriers rank higher in customer satisfaction than Verizon, AT&T

América Móvil's U.S. MVNO, TracFone Wireless scored the highest in terms of customer satisfaction among U.S. wireless carriers in the latest survey from the American Customer Satisfaction Index.

TracFone leans on FCC to make changes to Lifeline program

Executives from América Móvil's U.S. MVNO, TracFone Wireless, met last week with FCC officials to press their position on what reforms the agency should make to its Lifeline phone program. TracFone, one of the nation's largest providers of Lifeline service, proposed reforms that would make it easier to track Lifeline enrollees' information but in some cases make it tougher for them to be purged from customer rolls.

Survey paid for by TracFone-funded group finds support among older Americans for maintaining Lifeline program

A survey paid for by a group that has financial ties to América Móvil's U.S. MVNO, TracFone Wireless, found that older Americans strongly support the federal government's Lifeline program. TracFone is one of the nation's largest providers of Lifeline phone service. The survey is being trumpeted as new questions are being raised about the Lifeline program's effectiveness.

América Móvil's TracFone loses 318K subs in Q1, partially due to Lifeline changes

América Móvil's U.S. MVNO, TracFone Wireless, lost 318,000 total customers in the first quarter, which it blamed largely on disconnections it had to make related to its participation in the federal Lifeline phone program.

Total Wireless, likely a Verizon MVNO, sells rollover data offerings through Walmart

A MVNO called Total Wireless is launching exclusively through Walmart, and it is likely partnering with Verizon Wireless, though the company did not confirm it is a Verizon MVNO. What sets Total Wireless apart from some of its MVNO brethren is that it will let customers purchase data that doesn't expire after a month.

How did the top 8 U.S. wireless carriers fare in Q4?

Through our partnership with research firm Strategy Analytics, here are the key stats on the top U.S. wireless carriers in the fourth quarter by subscriber base. The report includes the major metrics such as churn, ARPU and revenue.  Special report. 

Grading the top 8 U.S. wireless carriers in the fourth quarter of 2014

The following charts the top U.S. wireless carriers in the fourth quarter of 2014 by subscriber base, according to research firm Strategy Analytics, and includes major metrics--such as churn, ARPU...

How Verizon, AT&T, Sprint and T-Mobile stacked up in Q4 2014

The fourth-quarter earnings season is coming to a close, so now it's time to see how the nation's top wireless carriers stacked up against each other in terms of key metrics. Jackdaw Research analyst Jan Dawson has assembled these slides that provide an in-depth look at how Verizon Wireless, AT&T Mobility, Sprint and T-Mobile US performed in the fourth quarter. Dawson's research covers relatively standard metrics including revenue growth and net adds, but also includes deep dives into prepaid vs. postpaid performance, subscriber acquisitions vs. losses, and more. Special Report

América Móvil's TracFone adds just 101K subs in Q4 as parent notes pressure in Mexico from AT&T

América Móvil's U.S. MVNO, TracFone Wireless, posted weaker subscriber growth in the fourth quarter than it did in the year-ago period. The parent company, an international telecoms giant, also acknowledged the obvious: it is facing more competition in its core market of Mexico from AT&T and Telefónica.

TracFone to pay $40M to settle FTC complaint over data throttling practices

América Móvil's U.S. MVNO, TracFone Wireless, agreed to pay $40 million to the Federal Trade Commission to settle charges that it duped millions of consumers by advertising unlimited data service and then throttling customers' speeds or cutting their service off entirely when they exceeded certain data allotments. The FTC said TracFone did not properly disclose its throttling practices.