FCC Chairman Tom Wheeler told Verizon Wireless CEO Dan Mead he is "deeply troubled" by the carrier's decision to start slowing down the speeds of some customers who still have legacy unlimited data plans and who cross into the top 5 percent of heavy data users on Verizon's LTE network when they are on high-traffic cell sites.
Financial analysts are divided over how much of an impact T-Mobile US' new family plan promotion will have on the carrier's subscriber growth and financials, and how the promotion will affect T-Mobile's rivals. The plan could put pressure on AT&T Mobility and Verizon Wireless, but analysts see the impact as being minimal at this point.
Verizon Wireless hit back hard against the Find Me 911 Coalition, arguing to the FCC that the group was spreading "misleading" information about how often Verizon provides the most precise location information needed for dispatchers and first responders to find callers. Verizon told the FCC that it "does not take lightly such allegations and undertook an internal review of its own performance data in response to the claims."
Verizon Wireless is testing a service that lets customer uninstall unwanted applications that are pre-installed on devices. However, for now the service only works on one phone: LG Electronics' G3.
Starting in the fourth quarter, Verizon Wireless customers who still have legacy unlimited data plans who cross into the top 5 percent of data users on Verizon's LTE network could see their speeds slowed when they are on high-traffic cell sites.
The FCC set a total reserve price of $10.587 billion for the airwaves it will auction in the AWS-3 spectrum auction set for this fall. The commission also set out complex rules and bidding procedures for the auction, and carriers will bid on both paired and unpaired spectrum blocks in the same auction.
Verizon Wireless is quietly building a major business around tablets, one that could help the carrier maintain its leading position as rivals undercut its prices and overcome its LTE coverage advantage. Verizon's tablet strategy has become significantly clearer during the past several months, and it's definitely an important strategy.
Verizon Wireless surged back to subscriber growth in the second quarter, though the vast majority of its roughly 1.4 million new subscribers in the period purchased tablets, not phones.
Verizon Wireless will launch its Smart Reward program nationwide on July 24, giving all of its postpaid customers access to its customer loyalty program. The program, which was launched earlier this year in select markets, allows customers to accumulate points and then use those points toward discounts on the purchase of various goods and services.
Wireless carriers have largely shifted to charging customers based on how much data they use, with voice and texting becoming unlimited commodities, and Verizon Wireless has come out on top in that business model, according to a new survey. According to a report from Consumer Intelligence Research Partners, Verizon has the most customers paying more than $100 per month on average.