Amdocs

Survey: Mobile content appeal multi-generational

Wed, 24 Oct 2007 18:39:53 -0400

According to a new survey conducted by customer experience systems provider Amdocs, premium mobile content boasts a mass market appeal that spans across multiple generations, requiring service providers to tailor digital content shopping to appeal to an expanded audience. Amdocs reports that 41 percent of users ages 18 to 24 and 38 percent in the 25 to 32 range are prepared to fork over $8.00 to $10.00 per month on mobile content--consumers in the 18 to 24 bracket are more likely to make a mobile purchase, while subscribers over 45 are more apt to buy content via PC.

While 45 percent of total respondents purchased ringtones and wallpaper, making them the most popular mobile content purchases, 42 percent ranked "services with helpful functionality such as providing directions and checking the weather" as their rationale for acquiring mobile content. Subscribers over 45 in particular cited their interest in "helpful services," with 44 percent expressing an interest in GPS and LBS services, followed by mobile banking. By contrast, a third of consumers aged 18 to 24 cite entertainment as the content purchase driver for mobile content.

"Not only should service providers consider offering more age-segmented, premium digital content and services, but they should consider tailoring the storefront experience and purchase mechanisms to meet the demands of multiple generations," said Amdocs VP of corporate communications Charles Born in a prepared statement. "Technology that provides service providers with a new way to deliver a more personalized customer experience translates into higher average revenue per user, greater satisfaction and reduced churn."

ALSO NOTED: Certicell milks unlocked iPhone hype; gPhone roundup; and much more...

Fri, 31 Aug 2007 06:59:50 -0400

> Amdocs' QPass digital commerce unit has processed more than $2.5 billion in transactions. Release

> Certicell to hold press conference with iPhone hacker. Certicell's CEO recently gave the 17-year-old a car in exchange for the unlocked iPhone. Release

> Rumor: Google's gPhone was built by HTC, will cost around $100, feature GoogleTalk and debut next week. Article

And Finally... Are these Samsung phones the next ones coming to AT&T subscribers? Article

ALSO NOTED: HSPA to dominate mobile broadband? Alaska gets WiMAX from AT&T; and much more...

Thu, 09 Aug 2007 06:59:50 -0400

> HSPA to dominate mobile broadband? Article

> Alaska gets a WiMAX network from AT&T. Article

> Amdocs and Bankinter team up for mobile banking. Release

And Finally... Arizona pilot program pays kids to stay in school. Article