Prepaid subscribers at AT&T Mobility and T-Mobile US are being overcharged for voice minutes they use, according to a Washington Post report. Essentially, prepaid customers who pay for voice calls by the minute are being charged for more minutes than they think they are using. This is most notably evident in the fact that even calls that end before one minute of voice airtime is used up are getting treated as two-minute calls.
U.S. Cellular continued to bleed subscribers in the fourth quarter and also said it would be unable to predict its performance in 2014 at this time. The company cited a number of factors in holding back on providing guidance, including continued churn related to issues with its new billing system.
AT&T Mobility has developed an application-aware system designed to restrict customers from engaging in "non-permissible" bandwidth-intensive activities such as file sharing or movie downloading.
Netflix might be coming soon to your cable box. With the help of TiVo, the company has reached two groundbreaking agreements with cable operators overseas, and Netflix has already suggested those deals could serve as a foundation to build on domestically. But true integration between cable operators and Netflix is probably a long way off.
Enforcing net neutrality rules in Europe may boost customer bills as the region's Internet service providers seek ways to pay for network investment and limit further pressure on cash flows, according to Fitch Ratings.
Shared-data plans make for more satisfied customers when it comes to an operator's customer-care service, according to a fresh report from J.D. Power.
AT&T is reportedly exploring what wireless customers think about the idea of having content providers foot the bill for some of the data those users consume.
Redknee is offering of 13 million common shares to raise nearly $17.83 million, which could be used for potential acquisitions in the billing and customer care arena.
As part of its $4 billion network modernization project, T-Mobile USA will deploy Tekelec's Diameter signaling router in the upcoming buildout of its LTE network.
Ericsson is the front-runner to acquire Nokia Siemens Networks' Business Support Services (BSS) division, according to Dow Jones Newswires, which cited a person familiar with the matter.