The UK regulator Ofcom published a very comprehensive report this week that provided an update on the country's position compared to other Western European countries and the United States. Several interesting points were raised, including the statement that consumers in the UK pay a great deal less for their mobile services than do U.S. consumers.
SoftBank CEO Masayoshi Son indicated that Sprint could cut service pricing in the future as SoftBank seeks to revitalize Sprint and make it more competitive in the United States now that its acquisition of the carrier is official.
Is AT&T taking a swipe at T-Mobile US' "uncarrier" strategy to charge full price for handsets and eliminate contracts? It sure looks that way.
New research released separately by Mobidia and Citrix highlights continuing challenges faced by mobile operators as they seek to monetize data usage.
Premium prices for LTE services was the focus of two reports this week, as research by analysts at Citigroup for the Financial Times revealed mixed results for European operators in establishing a price premium over 3G. However, a report from Accenture indicated that users in emerging markets would be willing to pay more.
Nokia Siemens Networks' annual consumer survey reveals that globally the percentage of mobile customers likely to switch operators is 39 percent, and the result has jumped 20 percent in one year, surely a worrisome result for network executives. A related finding highlights how critical it remains for operators to deliver reliable voice service if they wish to attract and keep customers.
T-Mobile US CEO John Legere said it is possible, but by no means certain, that its prepaid brand MetroPCS will get Apple's iPhone, but he and CMO Mike Sievert made clear they want to move as many MetroPCS customers as possible onto T-Mobile's HSPA+ and LTE networks.
Flipping the way mobile voice and data are priced is a bold and yet essential move. Mobile operators can now benefit from and embrace increasing use of all kinds of in-house and OTT services and applications.
T-Mobile USA officially unveiled a key part of its new "Uncarrier" strategy by releasing new pricing for its Value plans (which do not include device subsidies).
Shared-data plans make for more satisfied customers when it comes to an operator's customer-care service, according to a fresh report from J.D. Power.