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Contact Center Consolidation 2.0: The Next Wave in Customer Care

Tools
Presented by:
CosmoCom
Speakers:
Stephen Kowarsky, EVP, CosmoCom, Inc.
Hosted by:
Doug Mohney, Editor of FierceVoIP

Consolidating the technology agents use is the best way to give you the flexibility to rapidly deploy agents and applications wherever and whenever needed. That's Call Center Consolidation 2.0.

We'll show you how to apply the strategy of Call Center Consolidation 2.0 within your organization to reduce TCO and increase customer satisfaction.  Register Today.

 

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