Wireless White Papers

Preparing for the future of communication - it's all about context

Thu, 26 Jan 2012 02:47:49 -0500

In the widening universe of communication services, contextual awareness will be increasingly important. Operator offerings and future communication solutions will need to be flexible enough to adapt to various contexts and operators will need to provide platforms for communication solutions, rather than individual communication services.

The internet has induced multiple shifts in both society and technological development, especially in terms of how people communicate. This poses a potent challenge for telecom operators; weakening of consumer relationships and revenue decline in their telephony business.

The future will require solutions that can evolve from today’s services and better adapt to customer needs, whether they are global reach for an interoperable mass-market service or customizations required to solve a particular business problem in a specific context. Hence, the strategy needs to build on an understanding of the implication of these paradigm shifts and how they impact on a telecom operator’s goals with respect to brand, finance, competence and technology.

The fact that an individual has the ability to control the way he or she is represented in various communication scenarios should be seen as a shift in the balance of power. Each individual decides which service, in which context, and on which platform they want to communicate; each with a different digital persona.

These trends are most evident in the behavior of younger people. In both their private lives and workplaces, they expect communication to be unlimited, flexible in usage and multifaceted in function. The work of connecting personas is today largely happening on the web. Future communication solutions will be required to interwork with multiple representations of a person or company role in a secure and seamless way.

One consequence of this shift of power toward the individual user is that the communication application logic (how to find and establish a connection to one particular digital persona) is not automatically tied to one representation of the physical person – for example, a particular phone number or e-mail address.

In-process oriented communication will add new communication enablers to services from the existing ICT industry. The greatest opportunities for telecom companies will likely come in two forms: the service-integrator role and the service-component provider role with simplicity, speed and performance as key aspects of the value proposition.

The greatest challenge is finding the right pace for change, in order to maintain and maximize profitable business sectors while transforming others. This pace will be different for every operator, depending on varying conditions. It is a decision that must be considered carefully yet without delay.

Analytics & Fraud Detection For Enterprises

Wed, 02 Nov 2011 06:37:48 -0400

Telecom Fraud affects all types and sizes of businesses for an annual ammount of over $80 billion.

This white paper describes some of the common fraud types and how Enterprisescan protect themselves.

Understanding No-Fault-Found Smartphone Returns

Tue, 25 Oct 2011 19:25:06 -0400

The number of smartphones being returned annually and reported by operators and device manufacturers as "no-fault-found" is alarmingly high. Typically, crashing applications and battery drainage are blamed as possible reasons for returns, but in reality there is a lack of information regarding the actual performance of devices. Mobile Intelligence can help close the loop and give mobile operators and device manufacturers the insight necessary to understand the customer experience and identify and address issues directly.

The Rise of Mobile Social Targeting

Tue, 25 Oct 2011 09:45:18 -0400

"The Rise of Mobile Social Targeting" explains the benefits of social targeting to advertisers and marketers interested in capturing the growing mobile audience. Social targeting uses social data to build real-time and highly customized audiences at scale. The information that is gathered is far more relevant to advertisers who can use that information to target their products to the most appropriate audiences.

Beyond Policy - a new era in real-time charging

Elizabeth Ray — Tue, 18 Oct 2011 09:57:55 -0400

Why prevent a subscriber from accessing a desired capability that is readily available at minimal cost to the operator? In "Beyond Policy", Dr. Colm Ward discusses the new era in real-time charging and unveils the innovative and exciting concept of a subscriber driven dynamic marketplace.

HD voice - it speaks for itself

Wed, 12 Oct 2011 09:20:51 -0400

By significantly raising the quality of voice communication with more natural sound and improved intelligibility, HD voice will play a key role in ensuring that voice continues to offer value for operators and users of both fixed and mobile networks.

HD voice is a crucial next step in the development of communication services.Operators derive 70 percent of their revenue from voice and voice-related services, and studies show that subscribers appreciate the personal nature of voice communication, saying it offers a familiar and emotional connection to another person.

HD voice is a fully developed and standardized technology that has so far beendeployed on 32 networks in almost as many countries. People who have experienced HD voice say it feels like they are talking to a person in the same room.

The operator business case for HD voice covers many aspects, including: how subscribers make morecalls and spend more time on the phone with HD voice;that HD voice helps operators keep pace with OTT players; and how enterprises in particular can benefitthroughdeploying HD voice.

An Inconvenient Truth about the Real Capacity

Caroline Soderstrom — Tue, 06 Sep 2011 09:11:06 -0400

The aim of this paper is to unmask most common "tricks" used by certain microwave radio vendors in a technically dubious competition for "the best capacity" prize. In order to provide better general understanding of what's really important to know for establishing a fair comparison of competing products, this document contains a set of useful tips which should help you avoid falling prey to marketing magic. The author of this whitepaper is Vents Lacars, the Vice President of Business Development in SAF Tehnika. Click here to download.

Considerations when starting an ITSP

Wed, 24 Aug 2011 09:32:59 -0400

Are you starting or expanding an Internet Telephony Service Provider?

Download Bicom System's whitepaper (PDF) that will take you through all the main issues and steps involved.

We draw from years of real-life experience across the industry and across the world. The issues involved with and process of setting up and running ITSPs outlined here if dealt with, will help you to become successful.

DRM, Ensuring Secure Content Protection Solutions for Next Generation Consumer Devices

Sun, 14 Aug 2011 10:20:22 -0400

DRM, Ensuring Secure Content Protection Solutions for Next Generation Consumer Devices
Joint White Paper, written in conjunction with Giesecke & Devrient and ARM

This white paper explains what is required to build a secure DRM solution and describes the joint Discretix and G&D secure DRM solution, based on ARM TrustZone® technology.

Secure Implementations of Content Protection (DRM) Schemes on Consumer Electronics Devices

Sun, 14 Aug 2011 10:18:49 -0400

Secure Implementations of Content Protection (DRM) Schemes on Consumer Electronics Devices
By David Deitcher

Today's connected devices - including web TVs and hybrid STBs - embody a new era in consumer electronics, allowing unparalleled access to content and unlimited options to consumers. In this new age of over-the-top TV (OTT-TV), device manufacturers and service providers require robust content protection schemes that are approved by studios, yet are flexible enough to support multiple business models and new use cases. The need for secure DRM implementations is real, and it is happening nowSecure and robust DRM implementation, as defined by content owners, is mandatory in order to enable premium content licensing by the service provider. Such robust implementation requires an in-depth understanding of the security vulnerabilities of today's connected devices. This White Paper explains what is required to build a secure DRM solution. . The first part of the White Paper develops a DRM threat model. The second part presents some approaches to a secure DRM solution and describes the Discretix secure DRM solution.

Terms Common In Mobile Development

Thu, 11 Aug 2011 13:36:41 -0400

As mobile devices become more mainstream and mobile applications become integral pieces of an increasing number of companies' IT infrastructures, it is vital that enterprise level decision-makers understand common terminology in the mobile development landscape. This whitepaper is a compilation of common terms in the world of mobile application development, created by the app development team at PointAbout.

Data Performance Measurement: Smartphone Case Study

Rebecca Friend — Thu, 30 Jun 2011 14:19:13 -0400

The Fit4Launch Data Measurement System, Datum, is an enterprise-class mobile data performance measurement system. The world's leading wireless operators and device OEMs utilize Datum to implement large-scale performance testing for new device launches, post-launch troubleshooting, LTE and HSPA+ deployments and competitive benchmarking. Datum is considered the most comprehensive, accurate and easy to use mobile data user experience measurement platform commercially available.

To demonstrate the capabilities of Datum, Metrico measured the data performance of three different devices with three different operating systems (iOS, Android, and Windows Phone) on one network. Testing was performed in several popular locations throughout London, U.K., approximating the experience of a typical mobile user. Despite differences in hardware and software, each device was subjected to the same test conditions using Datum. The results demonstrate how drastically data performance can vary between devices, even on the same network.

Coordinated Multipoint Tx and Rx

Thu, 16 Jun 2011 13:48:07 -0400

LightRadio, Liquid Radio and Cloud RAN - the fundamentals behind these three seemingly incongruent solutions are very sound but the commonalities between these solutions are strikingly similar. Over the past few years, end users of services have become impatient for increases in per-user throughput with an underscored demand for consistency in service quality. The Release 11 work item in 3GPP, Coordinated Multipoint TX and RX (CoMP), aims at addressing three of the most important problems plaguing the telecoms industry: (a) spectral efficiency, (b) cell-edge throughput and (c) coordinated coverage.

A smooth transition from WiMAX to LTE with dual-mode devices

Thu, 02 Jun 2011 11:41:59 -0400

Monica Paolini, expert in wireless technologies and financial modeling, discusses how WiMAX operators can reduce upfront costs and gain flexibility as they migrate to LTE through the use of dual-mode WiMAX/LTE devices. Benefits to operators include: increased flexibility in managing the timing of the transition, lower funding requirements at the beginning, longer and more efficient use of existing WiMAX network resources, easier introduction of LTE devices, and cost savings. Several transition options are presented and analysed economically.

Best Practices for Choosing the Right Thin Clients for your iSeries Environment

Mon, 16 May 2011 03:40:27 -0400

The benefits of thin clients are endless. Thin clients are easier to deploy,

manage, and maintain then their PC counterparts. This whitepaper from iSeries

Connectivity expert BOSaNOVA explains what you must consider before choosing the

right thin client for your environment.