Pega

Pega
Pega

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

Stories by Pega

Choreographing a next-generation customer journey

Competition among communications services providers is at an all-time high, while consumer expectations have evolved well beyond what the traditional business and CRM platforms of yesteryear can provide.

Agility Is Key to Exceeding Customer Expectations

Telecom operators and service providers face more scrutiny today for their customer relations than in the past, thanks to increased pressured from the digital world’s consumer-first approaches to business.