Aito Technologies has partnered with Tieto to offer communication service providers completely new and innovative CEM and business management solutions.
The partnership enables Aito to accelerate its globalization strategy by offering comprehensive and real-time customer experience management solutions based on Aito CEA to a much wider CSP audience.
Aito CEO Anssi Tauriainen said the partnership opens new sales opportunities for both parties, as customer experience analytics is an increasingly important way for operators to improve their business.
Tieto VP Matti Vesala said the team-up with Aito offers operators up-to-date user information for the changing needs of business planning, sales, customer service and product and network management.