Alcatel-Lucent is reviewing security procedures and has halted use of couriers for sending personnel information after a computer disk with financial and other data on employees and retirees went missing, an Associated Press report said.
The Associated Press report quoted the firm as saying that it is trying to recover the disk by working with the courier used to ship it and two outside vendors involved in the shipment.
The company also notified the New Jersey State Police and the US Secret Service, the report said.
The disk was either lost or stolen sometime between April 5 and May 3.
The report said it holds names, addresses, Social Security numbers, birth dates and salary data for thousands of employees, retirees and dependents on the company's U.S. payroll, according Peter Benedict, a spokesman at the company's North American headquarters.
Credit card numbers and bank account information were not on the disk, the Associated Press report said.
It added that the lost disk affects only those who worked for Lucent Technologies before it was acquired by Paris-based Alcatel in December, the company said.The report further said Hewitt Associates, a consultant to Alcatel-Lucent on health care benefits, created the disk with the information and shipped the disk via UPS to another outside vendor, Aon.
Aon spokesman Al Orendorff was quoted as saying that the circumstances of how and when the CD-ROM disk vanished are unknown.