Amdocs and IBM are expanding their global relationship to help service providers deliver a dramatically improved customer experience.
A cornerstone of the recently announced Amdocs CES (Customer Experience Systems) portfolio, the Amdocs Service Provider Information Management solutions will now incorporate several IBM Information on Demand middleware products to create new integrated solutions for the wireline, mobile, cable and satellite services industries.
Amdocs and IBM have joined forces to help service providers create a single view of customer and product data that can be used to enhance the customer experience and accelerate growth.