Belgacom converges PLM and configure-price-quote processes with Sigma
Belgian incumbent Belgacom has selected Sigma System's EPM and CPQ products to drive the convergence of its customer order management and product lifecycle management systems.
The Sigma products promise to ensure Belgacom is more agile, structured and has the cross-domain processes to support its service growth strategy.
"The concept of a central 'product catalog' system was identified as critical new component for an improved selling and order management process," said Joost Pinnoy, director of BSS transformation at Belgacom.
"(Deploying the EPM and CPQ products) means we can bring our services to market faster to keep pace with the needs of our customers," added Pinnoy.