Mergers and acquisitions on the supply side of the market, consolidation on the demand side and the investment cycle moving from system selection and purchasing to system implementation have caused a decline in the sales of BSS and
According to Analysys, from 569 system sales in 2005, only 456 were announced last year.
CRM and order management sales remained strong, while the opposite happened to billing, revenue assurance and mediation sales, which fell significantly - except in Africa and the Middle East where there appeared to be a shift in investment from systems related to cash to those concerned with customers.