Coastal Technologies Group Inc. (CTGi) has introduced WorkFlow Pro, a business process automation tool that enables carriers to improve order processing and back-office telecom management.
The company has also added enhanced capabilities to its current ASP Call Management Program (CMP) and OSS Connect product lines to provide more detailed network snapshots and call management.
The firm says these new tools and capabilities will give service providers a 360-degree view of their network and the costs associated with provisioning, delivering and managing valuable triple-play services easier, faster and more cost effectively.