Convergys acquires Intervoice

Convergys has closed its acquisition of Intervoice for $335 million in cash, or $8.25 per share.

According to Convergys, this combination provides clients with a suite of solutions from a single source, enhancing customer and employee interactions and simplifying operations. By integrating Intervoice's complementary speech automation, web self-service, and mobile applications, Convergys will be able to offer a comprehensive array of automated and live agent services coming from a single source.

Meanwhile, Convergys is evaluating a potential separation of the company's Information Management business to create two strong, independent, publicly-traded companies. The company board has retained Centerview Partners as its financial advisor to assist in this process. The final decision should be made in the fourth quarter.

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