Wireless Data Services are a legitimate source of revenue for Service Providers, and research indicates that the market will continue to grow. However, Service Providers are experiencing the same challenges they had with wireless voice services: delinquent accounts, revenue leakage, abusive users, and fraud. At present, most Service Providers do not have the ability to control the data side of wireless services to the same extent as voice.
In document discusses “hotlining†Wireless Data Services, defining how it can be used to help maximize revenues and control abusive use. We’ll discuss several scenarios in which hotlining can provide significant impact for Service Providers.