Huawei has deployed its NGBSS solution for South Africa-based Cell C, enabling the operator to focus its resources on rolling out and delivering services and experiences for its customers.
Implementation was based on best practices including CRM, IP contact centre, convergent billing system, partner relationship management, and mediation and provisioning.
The solution enables Cell C to generate accurate and real-time usage data for its postpaid, prepaid and hybrid services, and offer a single bill for all services.
This also enables Cell C to shorten its time to market, increase cost efficiency, and enhance customer experience.