MTS Russia is implementing the Comarch NGSA and Comarch Service Inventory Management solutions as part of efforts to create a customer-centric network operation.
MTS Russia taps Comarch for service assurance, inventory
The combined solution helps improve the quality of customer- and resource-facing services across network domains by closing the gap between traditional network monitoring and service-oriented, process-driven network management.
The solution is equipped with an efficient event correlation engine which simplifies monitoring complex services, automates finding potential problem root causes and enriches events with advanced information.
The embedded BPM (business process management) engine is specifically designed to manage a telecom operator's processes.