Nationwide Building Society outsources to BT

BT has signed an agreement with Nationwide Building Society, a mortgage and savings provider in the UK, to manage its networked IT services in a seven year outsourcing deal.

Under this new, business-aligned outsourcing service, Nationwide will transfer all voice and data networking infrastructure, third party network contracts and in-scope staff to BT.

As part of the contract, BT will deliver a service transformation programme under which it will consolidate Nationwide's multiple networks onto its 21CN Global network, which will support both voice and data services on a single converged platform.

BT will also deliver remote access facilities to Nationwide's non-office based employees.

The new model will introduce a flexible commercial model providing Nationwide with cost predictability whilst based on industry best practice and a framework of service level agreements (SLAs) at a reduced overall total cost of ownership, the company added.

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