New GRQ monitoring provider

Polystar OSIX has become self-certified as a Global Roaming Quality (GRQ) Monitoring Provider under an initiative developed by GSMA.

The GRQ initiative provides a new framework for improving end-to-end roaming service quality and a mobile user’s experience through the monitoring of key performance indicators for quality of service, and the use of roaming service level agreements.

Polystar joined the GRQ trial process that demonstrated the validity of the proposed framework for roaming QoS monitoring.

Following successful completion of the GRQ self-certification process, Polystar has become one of the first GRQ providers officially listed by GSMA.

 

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